REGIONAL SALES & SUPPORT OFFICER, CENTRAL NORTH & NORTH EAST – Standard Bank

Standard Bank Group Full Time Windhoek Sales

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Position, integrate, influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region, ensuring that all PORs are supported in the optimal achievement of business attraction, retention and expansion targets in line with Segment and Product Value Propositions. Drive and champion the integration and consistent implementation of sales and service delivery platforms and best practices in the Region for sustainable value & optimal productivity.

Job Summary

  • Employer: Standard Bank
  • Job Type: Full-time
  • Location: Windhoek, Namibia
  • Category: Sales
  • Closing Date: 2026-10-13

Key Responsibilities

  • Build and maintain a sales lead generation platform in collaboration with business partners e.g. Home Loans; Vehicle and Asset (VAF), Employee Value Banking (EVB), Finance, etc.
  • Coach and educate management and staff regarding the acquisition and application of sales and product knowledge.
  • Manage the development, communication and consistent implementation of Sales best practices in line with Segment value propositions and customer expectations.
  • Spearhead the appropriate migration of customers in line with segment propositions and Regional growth targets.
  • Supporting management in identifying and analysing problem trends to identify gaps.

Requirements

  • Bachelor’s Degree NQF 7 (Commerce, Finance, Business Management, etc)
  • 5-7 years’ experience.
  • Professional banker with substantial experience in the personal market of which a significant proportion of time (5 years plus) needs to have been spent in a Branch/ Sales Position.
  • Retail banking branch experience is a pre-requisite to understand the operational, physical and process risk inherent in the financial sales and services domain.

How to Apply

To apply, please visit: jobs.smartrecruiters.com

About the Company

Standard Bank Namibia is a prominent financial institution operating across Namibia, offering a comprehensive suite of banking and financial services. As a key subsidiary of the broader Standard Bank Group, it leverages regional expertise to serve individuals, businesses, and corporate clients within the country. The bank plays a vital role in Namibia's economic development, supporting various sectors through its extensive network of branches, ATMs, and digital banking platforms. Committed to local prosperity, Standard Bank Namibia continually aims to provide innovative solutions tailored to the unique needs of the Namibian market.

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Frequently Asked Questions

What qualifications or education do I need to apply for a Regional Sales & Support Officer role at a Namibian bank?

Most Namibian banks require a relevant diploma or degree in Business, Marketing, Finance, or Banking. Professional certifications like CIM or banking-specific qualifications from NIMT or similar institutions strengthen your application. Prior sales experience in financial services is often preferred.

What are the typical day-to-day responsibilities of this role in Namibia?

You will manage sales targets across the Central North and North East regions, support branch teams with product knowledge and customer service, and build relationships with business clients. Travel between towns like Otjiwarongo, Tsumeb, and Rundau is common. Reporting on regional performance and market trends to head office is also expected.

How does work culture and employer expectations differ in Namibia's banking sector?

Namibian banking employers value punctuality, professional appearance, and respect for hierarchy in workplace interactions. Building personal relationships with clients and colleagues is important, as trust matters deeply in local business culture. Flexibility with travel and willingness to work in diverse communities across the region are essential.

What career progression opportunities exist for Regional Sales & Support Officers in Namibia?

Strong performers can advance to Regional Manager, Sales Manager, or Head of Business Banking positions within Namibian banks. Some move into product development, corporate banking, or executive leadership roles. Continuous professional development and networking through institutions like the Namibia Institute of Bankers support upward mobility.

What benefits are typically offered for this type of role in Namibian banks?

Standard benefits usually include medical aid contributions, pension or provident fund arrangements, and annual leave in line with Namibian Labour Act requirements. Some employers offer performance bonuses, vehicle allowances for regional travel, and funeral or group life cover. Specific packages vary by employer and seniority level.

How should I apply and what do Namibian employers look for in candidates?

Apply through official bank career portals or reputable Namibian job boards like My Namibia or Careers Namibia. Employers seek candidates with proven sales track records, strong communication skills in English and local languages, and clean credit and criminal records. Tailor your CV to highlight regional knowledge and client relationship experience.

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