Position, integrate, influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region, ensuring that all PORs are supported in the optimal achievement of business attraction, retention and expansion targets in line with Segment and Product Value Propositions. Drive and champion the integration and consistent implementation of sales and service delivery platforms and best practices in the Region for sustainable value & optimal productivity.
Job Summary
- Employer: Standard Bank
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Sales
- Closing Date: 2026-10-13
Key Responsibilities
- Build and maintain a sales lead generation platform in collaboration with business partners e.g. Home Loans; Vehicle and Asset (VAF), Employee Value Banking (EVB), Finance, etc.
- Coach and educate management and staff regarding the acquisition and application of sales and product knowledge.
- Manage the development, communication and consistent implementation of Sales best practices in line with Segment value propositions and customer expectations.
- Spearhead the appropriate migration of customers in line with segment propositions and Regional growth targets.
- Supporting management in identifying and analysing problem trends to identify gaps.
Requirements
- Bachelor’s Degree NQF 7 (Commerce, Finance, Business Management, etc)
- 5-7 years’ experience.
- Professional banker with substantial experience in the personal market of which a significant proportion of time (5 years plus) needs to have been spent in a Branch/ Sales Position.
- Retail banking branch experience is a pre-requisite to understand the operational, physical and process risk inherent in the financial sales and services domain.
How to Apply
About the Company
Standard Bank Namibia is a prominent financial institution operating across Namibia, offering a comprehensive suite of banking and financial services. As a key subsidiary of the broader Standard Bank Group, it leverages regional expertise to serve individuals, businesses, and corporate clients within the country. The bank plays a vital role in Namibia's economic development, supporting various sectors through its extensive network of branches, ATMs, and digital banking platforms. Committed to local prosperity, Standard Bank Namibia continually aims to provide innovative solutions tailored to the unique needs of the Namibian market.
It Can Be.
Frequently Asked Questions
What qualifications or education do I need to become a Regional Sales & Support Officer at Standard Bank in Namibia?
Most banks in Namibia require a relevant diploma or degree in business, marketing, finance, or a related field. Professional certifications in sales or banking, such as those offered by the Namibia Institute of Bankers, can strengthen your application. Previous experience in sales, customer service, or financial services is typically preferred.
What are the typical day-to-day responsibilities of this role?
You will manage sales targets for the Central North and North East regions, support branch teams with product knowledge and coaching, and build relationships with key business clients. Travel between towns like Otjiwarongo, Tsumeb, and Ondangwa is common. Reporting on regional performance and identifying new market opportunities also form part of daily duties.
How does workplace culture and employer expectations differ in Namibian banking compared to other sectors?
Namibian banking employers value punctuality, professional appearance, and respect for hierarchical structures. Building personal relationships and trust with clients and colleagues is essential in Namibian business culture. Employers also expect flexibility, as regional roles often involve adapting to rural market conditions and limited infrastructure.
What career progression opportunities exist for Regional Sales & Support Officers in Namibia?
With strong performance, you can advance to Regional Manager, Head of Sales, or executive positions within commercial banking. Some professionals move into specialized roles like business development or corporate banking. Continuous professional development through the Namibia Institute of Bankers supports long-term advancement.
What benefits are typically offered for full-time sales roles at major Namibian banks?
Standard benefits usually include annual leave aligned with Namibian labour law, medical aid contributions, and pension or provident fund arrangements. Sales roles often feature performance-based incentives or bonuses. Some employers also provide travel allowances given the regional nature of the position.
How should I apply for this role, and what do Namibian employers look for in candidates?
Apply through Standard Bank Namibia's official careers portal or reputable job platforms like My Namibia or Careers Namibia. Employers look for proven sales track records, strong communication skills in English and local languages, and willingness to relocate or travel extensively. Tailor your CV to highlight regional market knowledge and measurable achievements.
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