Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To coordinate and track activities within People & Culture Operations and support the Manager in maintaining Group minimum standards in operating effectively and efficiently. Act as a second in command and provide the team with the required guidance and division of work. Monitor and oversee the execution of P&C Operations processes and mitigation of potential operational losses, fines, penalties or reputational damage to the organisation by adhering to all relevant legislation and regulations.

Job Summary

Employer: Standard Bank
Job Type: Full-time
Location: Windhoek, Namibia
Category: Human Resources
Closing Date: 2026-10-23

Key Responsibilities

Build, develop and maintain relationships with the key internal and external stakeholders relevant to the functional area of People and Culture, Operations, to ensure exceptional customer services to all stakeholders.
Conduct random and regular quality assurance (QA) of the work completed by the P&C Operations team – all streams of work. Produce QA report to identify gaps. Use the report to perform trend analysis and submit findings to management. Implement corrective measures and guide the team where there are gaps. Identify mechanisms for preventative controls.
Deliver holistically on all the regulatory and internal reporting requirements. Oversee the compilation of reports covering findings, conclusions, recommendations and to inform next steps. Oversee the preparation of statistics, dashboards and information for both internal stakeholders and Regulators within the country. Submit reports and Management Information to the Head, P&C Operations for use by the relevant committee.
Provide expert advice and guidance to all stakeholders within a dedicated country as it relates to P&C Operations. Act as the trusted advisor to line managers. Resolve escalated queries regarding completed work or team behaviour.
Review existing P&C Operations processes regularly to identify gaps and potential inefficiencies and contribute to the development and implementation of new processes or work instructions. Proactively make recommendations for system / process / people / stakeholder service enhancements.

Requirements

5-7 years: Exposure to regulatory requirements and a track record in implementing control, risk and governance frameworks.
Demonstrate a thorough understanding of the Operations environment in general but more specifically the People and Culture and Payroll environment. Payroll supervisory experience, preferably in a multi-country or shared services environment. A good understanding of the HR (People and Culture) value chain and the links between the payroll and all other HR processes and systems would be required.

How to Apply

To apply, please visit: jobs.smartrecruiters.com

About the Company

Standard Bank Namibia is a prominent financial institution operating across Namibia, offering a comprehensive suite of banking and financial services. As a key subsidiary of the broader Standard Bank Group, it leverages regional expertise to serve individuals, businesses, and corporate clients within the country. The bank plays a vital role in Namibia's economic development, supporting various sectors through its extensive network of branches, ATMs, and digital banking platforms. Committed to local prosperity, Standard Bank Namibia continually aims to provide innovative solutions tailored to the unique needs of the Namibian market.

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Frequently Asked Questions

What qualifications or certifications are typically required for a Payroll Manager role at a major Namibian bank?

Most employers require a degree in Human Resources, Accounting, or Business Administration, plus professional certifications like IPM Namibia membership or SAP payroll certification. Experience with Namibian tax legislation, including PAYE and Social Security Commission regulations, is essential. Strong knowledge of payroll software and at least 5-7 years of payroll experience are typically expected.

What are the typical day-to-day responsibilities of a Payroll Manager in Namibia?

You will oversee monthly payroll processing, ensure compliance with Namibian labour laws and tax regulations, and manage statutory deductions for PAYE, pension, and medical aid. The role involves reconciling payroll accounts, preparing reports for SARS and SSC, and resolving employee payroll queries. You will also supervise payroll staff and implement process improvements to ensure accuracy and efficiency.

How does workplace culture in Namibian banking institutions typically affect this role?

Namibian banking workplaces emphasize professionalism, punctuality, and strict confidentiality due to the sensitive nature of financial data. Hierarchical structures are common, so reporting lines and formal communication protocols are important. There is also growing emphasis on work-life balance, though month-end and tax season periods often require longer hours.

What career progression opportunities exist for Payroll Managers in Namibia?

Experienced Payroll Managers can advance to Head of Payroll, HR Director, or Finance Manager positions within larger institutions. Some transition into consulting roles or join the Public Service Commission at senior levels. Continuous professional development through IPM Namibia and exposure to regional payroll systems enhance promotion prospects.

What benefits are typically offered to Payroll Managers in Namibian banking sector?

Standard benefits include competitive medical aid coverage, pension or provident fund contributions, and generous annual leave allowances typically ranging from 20-30 days. Many banks also offer performance bonuses, study assistance for further qualifications, and housing or transport allowances. Specific packages vary by employer and are usually negotiated based on experience and qualifications.

What do Namibian employers look for when hiring Payroll Managers, and how should I apply?

Employers prioritize demonstrated expertise in Namibian payroll legislation, proficiency in SAP or similar ERP systems, and a track record of managing large employee payrolls accurately. Tailor your CV to highlight specific achievements in compliance, cost savings, or system implementations. Applications are typically submitted through company career portals or recruitment agencies, with interviews focusing on technical knowledge and scenario-based problem solving.