We are seeking a dedicated and ambitious individual to join our organisation.

To provide strategic and operational leadership for the Human Resources function across the company’s operations. The incumbent will develop and execute the people strategy, build organisational capability, workforce planning, talent acquisition, employee and labour relations, performance management, succession planning, learning and development, remuneration, payroll governance and HR systems statutory compliance.

Job Summary

Employer: Metro
Job Type: Full-time
Location: Windhoek, Namibia
Category: Human Resources
Closing Date: 2026-10-23

Key Responsibilities

Develop and implement the HR strategy aligned with business objectives.
Plan workforce needs for stores, productivity and future skills.
Review structures, roles and staffing for efficient deployment.
Lead employee relations, labour matters and legal compliance.
Lead efficient recruitment and selection of skilled employees.
Manage performance aligned with business priorities.
Build succession plans and talent pipelines for critical roles.
Develop training that improves capability and productivity.
Manage graduate, internship and early-career programmes.
Oversee remuneration, benefits, payroll controls and compliance.
Maintain secure HR records, systems and workforce data.
Drive culture, engagement, change and internal communication.
Present executive HR reports and workforce analytics.
Lead the HR team, budget, providers and service delivery.

Requirements

Bachelor’s degree in HR, Industrial Relations or a related field.
At least 5 years’ HR experience, including 3 years in senior leadership.
Experience in retail, wholesale, FMCG or multi-site operations preferred.
Strong knowledge of Namibian labour law and HR practices.
Knowledge of Sage payroll or a comparable HR system.
Strong leadership, communication, negotiation and stakeholder skills.
Strong commercial, analytical and decision-making ability.
High integrity, confidentiality, judgement and attention to detail.
Proficient in relevant business and HR applications.
Resilient and able to work in a demanding environment.
Valid driver’s licence and willingness to travel.
Namibian citizenship or legal right to work in Namibia.

How to Apply

Apply by email: hpretorius@metro.com.na

About the Company

Metro Namibia operates as a key retail entity within Namibia, primarily serving customers seeking value through bulk purchasing. The company's business model emphasizes providing substantial savings by allowing shoppers to stock up on goods in larger quantities. Promotions and special deals are consistently available across its store locations, encouraging visits to maximize value. Metro Namibia has established itself as a trusted brand in the country, dedicated to offering competitive pricing and a wide array of products to its Namibian clientele.

A Brand you can trust

Website: https://www.metro.com.na/

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Frequently Asked Questions

What qualifications and certifications are typically required for a General Manager: Human Resources role in Namibia?

Most employers require a Bachelor's degree in Human Resources, Industrial Psychology, or Business Administration, with many preferring an Honours or Master's qualification. Professional certifications such as IPM Namibia membership or SABPP accreditation strengthen your candidacy significantly. Senior roles often demand 8-15 years of progressive HR experience including strategic leadership exposure.

What are the typical day-to-day responsibilities of a General Manager: Human Resources at a Namibian company like Metro?

You will oversee the full HR function including talent acquisition, employee relations, performance management, and compliance with Namibian labour laws. Strategic duties involve workforce planning, organisational development, and advising executive leadership on people-related decisions. You will also manage HR budgets, negotiate with unions where applicable, and ensure alignment with the Labour Act and Affirmative Action requirements.

How does workplace culture and employer expectations differ for senior HR roles in Namibia compared to other countries?

Namibian workplaces emphasise relationship-building and respect for hierarchical structures, with personal connections often influencing business interactions. Employers expect senior HR leaders to navigate tribal diversity sensitively while maintaining professional boundaries and confidentiality. Punctuality and formal communication are valued, though flexibility exists in smaller organisations; understanding local labour tribunal processes is essential.

What realistic career progression paths exist after becoming a General Manager: Human Resources in Namibia?

Progression typically leads to Executive or Chief Human Resources Officer roles, or broader positions such as Managing Director or Chief Operations Officer in smaller organisations. Some professionals transition into specialised consulting or establish independent HR advisory firms serving Namibian businesses. International mobility within SADC multinational corporations represents another viable pathway for experienced practitioners.

What benefits are typically included in senior HR management packages at Namibian employers?

Standard packages include comprehensive medical aid coverage, pension or provident fund contributions, and generous annual leave allowances typically exceeding statutory minimums. Senior roles often receive performance bonuses, company vehicle or transport allowances, and mobile phone benefits. Some employers offer housing allowances or subsidised loans, particularly for positions requiring relocation to Windhoek or other major centres.

How should I apply for a General Manager: Human Resources position, and what do Namibian employers prioritise in applications?

Submit applications through formal channels such as company career portals, reputable Namibian job boards like My Namibia or Careers Namibia, or executive recruitment firms operating locally. Employers prioritise demonstrated knowledge of Namibian labour legislation, proven change management experience, and measurable HR achievements rather than generic responsibilities. Ensure your CV highlights SADC regional experience, transformation credentials, and references from recognisable Namibian organisations.