Job Expired

Furnmart is expanding its Namibian retail footprint and is seeking a competent Okuryangava Branch Sales Advisor to join our team. As the Okuryangava Branch Sales Advisor you will be the face of the Furnmart brand at our Okuryangava store – helping walk-in customers find the right home-furniture, appliance and bedding solutions for their needs, and driving in-store sales performance for the Okuryangava branch.

Job Summary

Type: full-time
Location: Windhoek
Category: Sales
Closing Date: 2026-07-10

Key Responsibilities

Welcome and engage walk-in customers on the Okuryangava branch shop floor; understand their needs and recommend suitable furniture, appliance and bedding products.
Achieve and exceed monthly individual and Okuryangava branch sales targets set by branch management.
Demonstrate strong product knowledge across Furnmart’s range and communicate features, benefits and finance options clearly to customers.
Complete customer credit applications, cash sales, hire-purchase and delivery paperwork accurately and in full compliance with company policy.
Follow up on quotations, deliveries and after-sales queries to ensure a great customer experience and repeat business.
Maintain the Okuryangava shop floor: keep product displays neat, correctly priced and well-merchandised.
Handle customer complaints professionally and escalate unresolved issues to the branch manager.
Deliver goods to customer premises within the Okuryangava branch’s catchment area where required.

Requirements

Valid Namibian Driver’s Licence.
Grade 12 (Matric) or equivalent.
At least 2-3 years’ proven experience in a similar Sales Advisor / retail-sales role, preferably in furniture, appliances or hire-purchase retail.
Sober habits.
Excellent communication skills in English (proficiency in a local Namibian language will be an advantage).
Customer-first attitude with strong interpersonal and negotiation skills.
Target-driven, self-motivated and resilient under pressure.
Well-groomed, punctual and dependable.
Honesty, integrity and a strong sense of accountability.

How to Apply

Interested candidates who meet the above requirements should send their CV, certified copies of ID, Grade 12 certificate, Driver’s Licence and any other supporting documents to: [email protected]

Please indicate ‘Okuryangava Branch Sales Advisor’ in the subject line of your email.

Closing Date: 10 July 2026

Take Note: Only shortlisted candidates will be contacted. Should you not receive feedback within one (1) week after the closing date, please consider your application unsuccessful. Persons with disabilities are encouraged to apply.

About the Company

Furnmart is a prominent retail company in Namibia, specializing in the sale of quality home furniture, appliances, and consumer electronics. Operating as part of the larger Furnmart Group headquartered in Botswana, it serves various communities across Namibia with a diverse range of products designed to enhance modern living spaces. The company is committed to providing accessible and affordable solutions for Namibian households, contributing significantly to the country's retail sector. Through its network of stores, Furnmart focuses on customer satisfaction by offering both essential and aspirational items, supported by flexible payment options. This sustained presence underscores Furnmart's dedication to meeting the evolving needs of Namibian consumers.

Namibia's choice for quality and affordable home essentials.

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Frequently Asked Questions

What qualifications or experience are typically required for a Sales Advisor role in Namibia, especially for a branch like Okuryangava?

Generally, a Grade 12 certificate is the minimum educational requirement, often coupled with previous sales or customer service experience. Employers highly value practical experience in a retail environment and a proven ability to interact effectively with customers from diverse backgrounds.

What does a typical day look like for a Sales Advisor at a retail branch in Namibia?

A Sales Advisor's day involves greeting customers, understanding their needs, demonstrating products, and processing sales transactions efficiently. You will also be responsible for maintaining an organized and visually appealing sales floor, ensuring product knowledge is up-to-date.

What are the key aspects of the work culture and customer expectations for a Sales Advisor in Namibia, particularly in a branch setting like Okuryangava?

Namibian retail culture emphasizes friendly, respectful customer engagement and often requires advisors to be patient and helpful, particularly with queries about credit or payment plans. Punctuality, strong work ethic, and adaptability to serve a diverse customer base are highly valued.

What are the potential career growth paths for a Sales Advisor within the Namibian retail sector?

Successful Sales Advisors can progress to roles like Senior Sales Advisor, Team Leader, or even Branch Manager, often through demonstrating strong sales performance and leadership potential. Opportunities for specialization in specific product categories or moving into regional management may also arise.

What kind of benefits, such as leave or medical aid, can a Sales Advisor typically expect in Namibia?

Most employers in Namibia offer standard benefits including annual leave, sick leave, and maternity leave as mandated by labour laws. Some companies may also provide medical aid contributions, pension fund schemes, or performance-based incentives.

What do Namibian employers typically look for in applications and interviews for a Sales Advisor position?

Employers seek candidates with strong communication and interpersonal skills, a genuine passion for sales, and a customer-centric approach. Highlight any previous experience in customer service or sales, and showcase your ability to achieve targets and work effectively in a team during interviews.