Job Expired

Trip Travel is a leading name in Namibia’s travel and tourism industry, delivering innovative and customer-focused travel solutions. With a strong reputation for service excellence and a passion for creating memorable travel experiences, we continue to set industry standards in corporate and leisure travel management.

Job Summary

Type: full-time
Location: Windhoek
Category: Travel & Tourism
Closing Date: 2026-09-06

Key Responsibilities

Provide efficient and accurate travel consultation and booking services.
Manage flight reservations, accommodation, car rentals, and travel itineraries.
Prepare quotations and itineraries using GDS Amadeus.
Deliver excellent customer service with an ongoing, client-focused approach.
Maintain strong client relationships and assist with travel queries and amendments.
Demonstrate high-energy sales capability and service proficiency.
Maintain accurate travel documentation and records.
Utilize QuickTrav where applicable (advantageous).

Requirements

GDS Amadeus qualified.
Minimum of 4 years relevant travel consulting experience.
Customer-oriented with a dynamic, outgoing personality.
Strong sales capability with proven high-energy performance.

How to Apply

Apply by email: [email protected]

Frequently Asked Questions

What qualifications do I need to become an Intermediate Travel Consultant in Namibia?

Most employers look for a certificate or diploma in tourism, travel, or hospitality management from an institution such as NIMT, IUM, or a recognised college. A GAMS or Amadeus reservation system certificate is highly valued. Matric (Grade 12) is typically the minimum entry requirement.

What are the typical day-to-day responsibilities of an Intermediate Travel Consultant?

You would handle flight bookings, quotations, itinerary planning, and reservations for both leisure and corporate clients using systems like Amadeus or Galileo. The role also involves responding to client enquiries by phone and email, processing payments, and resolving travel disruptions. Building and maintaining client relationships is a key part of the job.

What does the work culture and environment look like for travel consultants in Namibia?

Namibian travel agencies generally expect professionalism, punctuality, and strong customer service orientation, as the tourism sector is highly competitive. Working hours usually follow standard business hours, though consultants may need flexibility during peak travel seasons. Teamwork and attention to detail are strongly emphasised.

What career growth can I expect as a Travel Consultant in Namibia?

An Intermediate Travel Consultant can progress to Senior Travel Consultant, Team Leader, Branch Manager, or specialise in corporate travel, groups, or luxury safari itineraries. Gaining experience with international destinations and advanced reservation systems accelerates advancement. Some consultants also move into tour operations or airline roles.

What benefits do Namibian employers typically offer travel consultants?

Common benefits include annual leave, sick leave, medical aid contributions, and pension fund participation, often structured according to Namibian labour law requirements. Some agencies offer performance incentives or commission on sales targets. Specific packages vary by employer and should be confirmed during the interview process.

How do I apply for this role and what do Namibian employers look for?

Prepare a concise CV highlighting your travel industry experience, reservation system skills, and customer service record, then apply through the employer's preferred channel or local job portals. Employers value proven sales ability, destination knowledge, and fluency in English, with additional languages being an advantage. Be ready to discuss how you handle difficult clients and tight deadlines.

booking services CUSTOMER SERVICE GDS Amadeus TRAVEL CONSULTANT