DEBTORS CLERK – CMC Private Hospital

Most employers require a Grade 12 certificate with Mathematics and Accounting, plus a diploma or certificate in Bookkeeping, Accounting, or Financial Management from a recognized institution like NIMT, IUM, or UNAM. Proficiency in accounting software such as Pastel, Sage, or QuickBooks is highly valued. Some hospitals may accept relevant work experience in place of formal qualifications.

You will process patient accounts, verify medical aid claims, follow up on outstanding payments, and reconcile debtor accounts daily. The role involves frequent communication with patients, medical aid schemes, and hospital departments to resolve billing queries. Accurate data entry and maintaining strict confidentiality of patient financial information are essential.

Private hospitals in Namibia emphasize punctuality, professional appearance, and strict adherence to confidentiality due to patient data protection requirements. Employers expect strong interpersonal skills for handling sensitive financial discussions with patients from diverse backgrounds. The work environment can be fast-paced, especially during month-end when reconciliations and reporting deadlines must be met.

With experience, you can advance to Senior Debtors Clerk, Debtors Supervisor, or Accounts Receivable Manager positions within the hospital group. Some professionals transition into broader financial roles such as Financial Accountant or Hospital Administrator after completing additional qualifications like ACCA, CIMA, or a BCom degree. Cross-training in creditors or payroll functions can also open doors to combined financial management roles.

Benefits usually include annual leave of 18-24 days, sick leave, and participation in medical aid schemes, though employer contributions vary. Pension or provident fund arrangements are common, with some hospitals offering group schemes. Additional perks may include subsidized staff meals, uniform allowances, and occasionally performance-based bonuses, depending on the employer.

Submit a concise CV with a cover letter highlighting your accounting software skills and any healthcare or medical aid billing experience directly to the hospital's HR department or through Namibian job portals like My Namibia and Careers Namibia. Employers prioritize candidates with proven attention to detail, integrity, and experience handling confidential financial data. Including references from previous supervisors and demonstrating knowledge of Namibian medical aid schemes such as PSEMAS, NamMed, or private funds strengthens your application.