CMC Private Hospital is a fast expanding hospital, including ICU/HC, surgical and medical wards, with fully functional theatres.

Job Summary

Employer: CMC Private Hospital
Job Type: Full-time
Location: Windhoek, Namibia
Category: Administrative
Closing Date: 2026-10-23

Key Responsibilities

Receive and assist patients accordingly.
Open new patient files.
Capture and maintain accurate patient information and records.
Answer, screen and direct incoming telephone calls through the hospital switchboard.
Take and relay messages accurately and promptly.
Provide information and assistance to patients, visitors and healthcare professionals.
Schedule and confirm appointments as required.
Be willing to work shifts, overtime and standby duty in accordance with departmental requirements.
Attend to other ad-hoc tasks and administrative duties as assigned.

Requirements

Grade 12 qualification.
Computer literate.
Knowledge of Elixir will be an advantage.

How to Apply

Apply by email: vacanciesatcmc@gmail.com
Address: No1 Merensky Str, Snyman Circle, Windhoek, Namibia

About the Company

CMC Private Hospital is a prominent healthcare institution located in Windhoek, Namibia, renowned for its dedication to patient-centered medical services. Since its establishment, the hospital has cultivated a strong reputation for delivering high-quality and ethical healthcare solutions to the local community. It offers a comprehensive suite of services, encompassing general medical care, specialized surgical procedures, intensive care, and maternity services. The facility is committed to upholding evidence-based practices and ensuring efficient, effective patient outcomes. As a vital component of Namibia's private health sector, CMC Private Hospital continuously strives to enhance patient well-being and contribute positively to the nation's healthcare landscape.

Committed to quality, patient-centered private healthcare in Windhoek, Namibia.

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Frequently Asked Questions

What qualifications or education do I need to apply for a Data Capturer / Switchboard Operator role at a private hospital in Namibia?

Most employers require a Grade 12 certificate with good marks in Mathematics and English. A certificate in Office Administration, Data Capturing, or Receptionist training from a recognized Namibian institution like NIMT or IUM strengthens your application. Computer literacy, especially in Microsoft Office and hospital information systems, is typically essential.

What are the typical day-to-day responsibilities of this combined role in a Namibian private hospital?

You will capture patient data accurately into hospital systems, manage incoming and outgoing calls through the switchboard, and direct inquiries to appropriate departments. Additional duties include filing records, scheduling appointments, and maintaining confidentiality of sensitive medical information. Accuracy and professionalism are critical since errors can affect patient care.

How does workplace culture and employer expectations differ in Namibian private hospitals compared to public sector?

Private hospitals in Namibia typically emphasize faster service delivery, stricter punctuality, and higher customer service standards than public facilities. Employers expect professional appearance, discretion with patient information, and willingness to work shifts including weekends and public holidays. English proficiency is essential, and knowledge of Afrikaans or local languages is often advantageous.

What career progression opportunities exist for someone starting in this administrative role?

With experience, you can advance to Senior Data Capturer, Medical Records Administrator, or Hospital Reception Supervisor positions. Some employers support further studies in Health Information Management or Hospital Administration through institutions like UNAM or NIMT. Networking within Namibia's small healthcare sector and demonstrating reliability often open doors to supervisory roles.

What benefits should I expect when working as a Data Capturer / Switchboard Operator at a Namibian private hospital?

Benefits vary by employer but typically include annual leave as prescribed by Namibian labour law, and many private hospitals offer medical aid contributions and pension fund membership. Larger hospital groups may provide additional benefits such as staff wellness programs or subsidized meals. Always confirm specific benefits during your interview, as packages differ significantly between employers.

How should I apply for this role, and what do Namibian private hospital employers look for in candidates?

Submit a concise CV with certified copies of qualifications to the hospital's HR department or through their online portal if available. Employers prioritize candidates with prior administrative experience, strong typing skills, and references demonstrating reliability and integrity. Prepare for practical assessments testing data entry speed and accuracy, as well as scenario-based questions about handling difficult callers.