Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To coordinate and track activities within People & Culture Operations and support the Manager in maintaining Group minimum standards in operating effectively and efficiently. Act as a second in command and provide the team with the required guidance and division of work. Monitor and oversee the execution of P&C Operations processes and mitigation of potential operational losses, fines, penalties or reputational damage to the organisation by adhering to all relevant legislation and regulations.

Job Summary

Employer: Standard Bank
Job Type: Full-time
Location: Windhoek, Namibia
Category: Human Resources
Closing Date: 2026-10-23

Key Responsibilities

Build, develop and maintain relationships with the key internal and external stakeholders relevant to the functional area of People and Culture, Operations, to ensure exceptional customer services to all stakeholders.
Conduct random and regular quality assurance (QA) of the work completed by the P&C Operations team – all streams of work. Produce QA report to identify gaps. Use the report to perform trend analysis and submit findings to management. Implement corrective measures and guide the team where there are gaps. Identify mechanisms for preventative controls.
Deliver holistically on all the regulatory and internal reporting requirements. Oversee the compilation of reports covering findings, conclusions, recommendations and to inform next steps. Oversee the preparation of statistics, dashboards and information for both internal stakeholders and Regulators within the country. Submit reports and Management Information to the Head, P&C Operations for use by the relevant committee.
Provide expert advice and guidance to all stakeholders within a dedicated country as it relates to P&C Operations. Act as the trusted advisor to line managers. Resolve escalated queries regarding completed work or team behaviour.
Review existing P&C Operations processes regularly to identify gaps and potential inefficiencies and contribute to the development and implementation of new processes or work instructions. Proactively make recommendations for system / process / people / stakeholder service enhancements.

Requirements

5-7 years: Exposure to regulatory requirements and a track record in implementing control, risk and governance frameworks.
Demonstrate a thorough understanding of the Operations environment in general but more specifically the People and Culture and Payroll environment. Payroll supervisory experience, preferably in a multi-country or shared services environment. A good understanding of the HR (People and Culture) value chain and the links between the payroll and all other HR processes and systems would be required.

How to Apply

To apply, please visit: jobs.smartrecruiters.com

About the Company

Standard Bank Namibia is a prominent financial institution operating across Namibia, offering a comprehensive suite of banking and financial services. As a key subsidiary of the broader Standard Bank Group, it leverages regional expertise to serve individuals, businesses, and corporate clients within the country. The bank plays a vital role in Namibia's economic development, supporting various sectors through its extensive network of branches, ATMs, and digital banking platforms. Committed to local prosperity, Standard Bank Namibia continually aims to provide innovative solutions tailored to the unique needs of the Namibian market.

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Frequently Asked Questions

What qualifications or certifications are typically required for a Payroll Manager role in Namibia?

Most employers require a diploma or degree in Human Resources, Accounting, or Business Administration. Professional certifications such as IPM Namibia membership or payroll-specific credentials are highly valued. Experience with Namibian tax legislation and Social Security Commission requirements is often essential.

What are the typical day-to-day responsibilities of a Payroll Manager?

You will oversee monthly payroll processing, ensure compliance with Namibian tax and labour laws, and manage employee queries regarding payslips and deductions. The role involves coordinating with HR and finance teams, preparing statutory returns for the Receiver of Revenue, and maintaining accurate payroll records. You may also supervise payroll staff and implement payroll system improvements.

How does workplace culture in Namibia typically affect this role?

Namibian workplaces value respect for hierarchy and collaborative decision-making, so you will often consult with senior management on payroll policies. Punctuality and reliability are critical since payroll deadlines are fixed and employees depend on timely salary payments. Building strong relationships with government bodies like the Social Security Commission and labour office is also important for smooth operations.

What career progression opportunities exist for Payroll Managers in Namibia?

With experience, you can advance to Senior HR Manager, Head of Shared Services, or Regional Payroll Lead for multinational banks operating in Southern Africa. Some professionals transition into broader finance or consulting roles specialising in Namibian labour law compliance. Continuous professional development through IPM Namibia or regional HR bodies supports upward mobility.

What benefits are typically offered to Payroll Managers in Namibian organisations?

Standard benefits usually include medical aid contributions, pension or provident fund membership, and annual leave aligned with the Namibian Labour Act. Many employers also offer performance bonuses, study assistance for professional development, and group life cover. Specific packages vary by employer size and sector, with banking and large corporates generally offering more comprehensive benefits.

What do Namibian employers look for when hiring Payroll Managers, and how should I apply?

Employers prioritise proven experience with Namibian payroll systems, strong knowledge of local tax and labour regulations, and meticulous attention to detail. Highlight your experience with specific payroll software used in Namibia and any compliance achievements in your CV. Apply through company career portals, recruitment agencies active in Namibia, and professional networks like IPM Namibia, ensuring your application demonstrates both technical competence and understanding of local employment law.