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At Avani, we’re all about finding that perfect balance – between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things – and believe that a warm welcome and a genuine smile make all the difference – you’ll fit right in here.
Position SummaryThe Manager of People & Culture is responsible for leading the People & Culture function at Avani Windhoek Hotel & Casino, ensuring the delivery of an exceptional team member experience while driving business performance through effective people strategies.The role provides strategic and operational leadership across all aspects of the employee lifecycle, including recruitment, learning and development, performance management, employee engagement, industrial relations, compensation and benefits, succession planning, compliance, and organisational culture. The successful candidate will act as a trusted business partner to the General Manager and Executive Committee, supporting the achievement of the hotel’s commercial and operational objectives.

Job Summary

Type: full-time
Location: Windhoek
Category: Human Resources
Closing Date: 2026-08-15

Key Responsibilities

Partner with the General Manager and Executive Committee to develop and implement people strategies aligned with business objectives.
Provide coaching and guidance to leaders on performance, talent management, organisational design and employee relations.
Analyse workforce metrics and recommend initiatives that improve productivity, retention and engagement.
Champion the Minor Hotels culture, values and leadership behaviours.
Lead all recruitment activities from workforce planning through onboarding.
Develop talent pipelines and promote internal mobility.
Ensure a positive candidate experience and timely recruitment of quality talent.
Build relationships with hospitality schools, universities and local communities.
Drive the performance management cycle, including goal setting, reviews and development planning.
Coach managers on effective performance conversations.
Support implementation of merit and recognition programmes.
Foster positive employee relations through fair and consistent people practices.
Manage disciplinary processes, grievances and investigations.
Maintain constructive relationships with employee representatives and labour stakeholders.
Promote an inclusive, respectful and high-performing workplace.
Support salary benchmarking and workforce planning.
Ensure payroll inputs are accurate and submitted on time.
Monitor labour costs and staffing levels in line with budgets.
Ensure compliance with Namibian labour legislation and employment regulations.
Maintain accurate employee records and HR reporting.
Support internal and external audits.
Ensure compliance with Minor Hotels policies and standards.
Lead employee engagement initiatives and recognition programmes.
Coordinate wellness activities and internal communication.
Drive Diversity, Equity and Inclusion initiatives.
Promote a safe and healthy working environment.
Maintain accurate employee information within Workday and other HR systems.
Produce HR dashboards and reports to support business decision-making.
Monitor KPIs including turnover, absenteeism, recruitment, engagement, productivity and training compliance.

Requirements

Bachelor’s Degree in Human Resources, Industrial Psychology, Business Administration or related field.
Postgraduate qualification is advantageous.
Minimum 5 years’ progressive Human Resources experience within hospitality or a service-driven industry.
At least 2 years in a management position.
Experience working with HRIS systems such as Workday is advantageous.
Strong knowledge of Namibian labour legislation and employment practices.
Experience managing employee relations and organisational change.

How to Apply

To apply, please visit: minor.wd102.myworkdayjobs.com

REF Code: JR109068-1 | Job Code: JR109068-1

About the Company

Avani Windhoek Hotel & Casino, a distinguished property of the global Minor Hotels Group, stands as a premier hospitality and entertainment destination in Windhoek, Namibia's vibrant capital city. This establishment offers a comprehensive experience, combining luxurious hotel accommodation with an exciting casino floor, diverse dining options, and modern conference facilities. Guests can enjoy a rooftop pool, gym, and spa services, catering to both business and leisure travellers visiting Namibia. As a significant player in the country's tourism sector, Avani Windhoek provides a hub for local and international visitors seeking comfort and entertainment.

Premium comfort and thrilling entertainment in the heart of Windhoek, Namibia.

Frequently Asked Questions

What qualifications and experience are typically required for a People & Culture Manager role in Namibia?

Candidates generally need a Bachelor's degree in Human Resources, Business Administration, or a related field. Significant experience in HR management, particularly within the hospitality sector in Namibia, is highly valued. Knowledge of Namibian labour laws and regulations is essential.

What would be the common day-to-day responsibilities for a People & Culture Manager at a hotel in Namibia?

You would manage recruitment, employee relations, performance management, and HR policy implementation, ensuring compliance with Namibian labour laws. Additionally, fostering a positive work environment, supporting staff development, and overseeing payroll are key aspects.

What should I know about the local work culture and expectations for an HR manager in Namibia?

Namibian workplaces often value respect, clear communication, and community, with an emphasis on building strong interpersonal relationships. As an HR manager, understanding and navigating diverse cultural backgrounds within the workforce is crucial for effective people management and fostering inclusivity.

What typical benefits can I expect for a management role like People & Culture Manager in Namibia?

Common benefits usually include medical aid contributions, pension fund schemes, and generous leave provisions like annual leave and sick leave. Accommodation or travel allowances might also be offered, especially in hospitality settings, alongside performance-based incentives.

What are the typical career progression paths for a People & Culture Manager in Namibia?

Progression can lead to more senior HR roles within larger hotel groups, or corporate HR positions at a regional or national level. Opportunities for specialization in areas like talent acquisition, learning & development, or industrial relations also exist.

How should I apply for this role, and what do Namibian employers typically look for in candidates?

Applications usually require a detailed CV and a cover letter tailored to the role, highlighting your experience in HR and knowledge of Namibian labour laws. Employers seek candidates with strong leadership skills, cultural sensitivity, and a proven track record of effective people management and fostering a positive work environment.

Hospitality HUMAN RESOURCES Management People & Culture