To provide an efficient clerical support service to the theatre department, ensuring smooth patient admission, exact documentation tracking, and coordination with surgical staff.

Job Summary

Type: full-time
Location: Windhoek
Category: Healthcare
Closing Date: 2026-09-10

Key Responsibilities

Front Desk & Access Control: Meet and greet arriving patients, check them in, and ensure only authorized staff enter the restricted theatre department.
Schedule Management: Generate, print, and distribute the daily emergency and planned theatre lists for surgeons and nurses.
Patient Pathway Admin: Build patient packs, file post-operative notes, and coordinate follow-on bookings.
Data Integrity: Maintain accurate, timely updates on the hospital’s Care Records System (CRS) or digital booking platforms while strictly preserving patient confidentiality.
Departmental Coordination: Handle telephone calls, page portering or sterile services when urgent needs arise, and order department stationery.
Must be good with eminence, billing and fund allocation .

Requirements

Minimum 3-5 years’ experience in a medical practice administration role
Experience in medical claims processing & billing
Strong knowledge of medical aid claims
Understanding of ICD-10 & procedure coding
High attention to detail & accuracy
Computer Literacy MS Excel & Eminance
Good communication

How to Apply

Apply by email: [email protected]

About the Company

Khomas Medical Centre operates as a premier healthcare provider situated in Windhoek, Namibia. It functions as a comprehensive medical facility, welcoming individuals in search of professional healthcare services. The centre hosts a dedicated team of expert General Practitioners, ensuring accessible primary medical care for its patients. Furthermore, Khomas Medical Centre provides access to a diverse array of specialists, addressing more focused medical needs within the community. This commitment to extensive medical provision establishes it as a vital health resource in the region.

Khomas Medical Centre: General Practitioners and Specialists in Windhoek, Namibia.

Website: https://www.kmc.com.na/

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Frequently Asked Questions

What qualifications or certifications are typically required for a Theatre Reception/Administrator position at a medical centre in Namibia?

Employers usually look for a Grade 12 certificate or equivalent, complemented by a diploma or short course in medical administration, health information management, or a related field. Familiarity with basic medical terminology and experience using electronic patient‑record systems is often expected. Some centres may also require a valid driver’s licence if the role includes fetching supplies.

What are the common day‑to‑day responsibilities of this role?

You will greet patients and visitors, manage appointment scheduling, and handle incoming telephone calls for the theatre department. Administrative duties include maintaining patient files, processing admission and discharge paperwork, and coordinating with clinical staff to ensure theatre schedules run smoothly. You may also be responsible for ordering supplies, processing invoices, and keeping the reception area tidy.

What is the typical work culture and what expectations do Namibian employers have for this position?

Namibian healthcare settings value punctuality, professionalism, and a courteous attitude toward patients from diverse backgrounds. Teamwork is emphasized, so you are expected to communicate clearly with nurses, doctors, and support staff while adhering to confidentiality and infection‑control policies. Employers also appreciate initiative in improving office efficiency and a willingness to undertake occasional overtime during busy periods.

What realistic career progression or growth paths exist for someone in this role?

Starting as a Theatre Reception/Administrator can lead to senior administrative positions such as Theatre Coordinator or Hospital Admin Officer after gaining experience and additional training. With further qualifications, you may move into health‑services management, medical coding, or patient‑liaison roles. Continuous professional development through short courses or part‑time study is often encouraged by employers.

What benefits are commonly offered to employees in this role in Namibia?

Many medical centres provide paid annual leave, sick leave, and maternity/paternity leave in line with Namibian labour law. Employers often contribute to a pension or provident fund and may offer medical aid subsidies or access to private healthcare services. Additional perks can include transport allowances, uniform provisions, and opportunities for in‑house training.

How should I apply and what do Namibian employers typically look for in candidates?

Applications are usually submitted via email or an online portal with a cover letter, updated CV, and certified copies of your qualifications and IDs. Employers seek candidates who demonstrate strong interpersonal skills, basic computer literacy (especially with Microsoft Office and healthcare software), and a genuine interest in supporting patient care. Highlight any previous experience in a medical or customer‑service setting and be prepared for a brief interview that may include a practical scenario or typing test.