Service Supervisor (Pumps & Valves) – Africa Personnel Services
Responsibilities
Key Accountabilities:
Operations
Ensure preparation of job cards, in-process and completion activities during stripping, inspection & repair works, by:
- Randomly checking, advising fitters, assistants on best methods for stripping, inspecting, and assembling of standard pumps to reduce damage and excessive costs to customers and workshop
- Communicating with support personnel, detailing activities, and planning of workshop load in collaboration with the workshop manager on a regular basis
- Inspection of documentation in collaboration with the inspector & fitter prior to handing over to the workshop manager
- Day to day control of service and repairs activities
- Lead from the front, hands-on
- Develop and maintain sound working relationships with existing clientele and develop new ones
- Ensure products are repaired and service and returned in a good condition to clients
- All other aftermarket activities as designated from time to time
Staff
Supervises outcomes and provides guidance on the interpretation of instructions/requirements and procedures by:
- Interacting with support personnel and clarifying work methods, repair methods and any other requirements
- Correcting deviations through the provision of “on the job” demonstration of activities and applications
- Attending to disciplinary/conflict issues and counselling personnel to correct/adjust behaviour prior to referring to the immediate superior for the execution of laid down disciplinary procedures
- Control of service staff and facilities
- Training/ mentoring of service staff
- Implement existing Strategies and protocols
Health and Safety
Support of the appointed SHEA representatives in related issues by:
- Strip, repair, and cleaning processes are followed as per the policies of health, safety & environmental affairs policy.
- Outside working areas are kept clean and organised to an acceptable standard.
- Fitter working stations are always kept clean to an acceptable standard.
- Ensure safe working procedures are applied to all working processes and the wearing of PPE is enforced in the applicable areas.
- Ensure all tools including personal tools are inspected monthly and kept in good working condition to reduce time on jobs and that records are kept.
- Ensuring that hazardous and harmful materials are disposed of according to regulations.
- Upkeep all OHASA requirements at clients’ service premises
Administration
Attends to the completion of procedural forms and undertakes general maintenance routine housekeeping activities, by:
- Ensuring that all pumps are cleaned/de-contaminated in the prescribed area.
- Inspecting and servicing specific equipment, cleaning air filters, replacing fuel and/or oils.
- Inspecting lifting equipment on a weekly basis in collaboration with appointed health & safety representatives.
- Placing and stacking tools/equipment in allocated positions according to size and type references.
- Cleaning the workshop, instructing assistants to remove debris or grit using handheld tools (pressurized cleaning systems, spades, etc.).
- Maintain files/ documents, systems and reports
Requirements
Key Skills Required:
- Minimum Technical Diploma/ Certificate or Qualified Mechanical Artisan
- Minimum 5 years post apprenticeship experience
- Minimum 5 years’ experience on pump maintenance repair, rotating equipment, and aftermarket sales
- Technical proficiency on repair procedures, machining applications, pump system applications, hydraulics, fault finding and root cause analysis, maintenance, and reporting
Defined Competencies:
- Hardworking
- Dedicated
- Loyal
- Willing to travel as needs arise
- Committed to success
To Apply
Please send your CV and all certified documents copies to cv@aps.com.na
- This job has expired!
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