Service Supervisor (Pumps & Valves) – Africa Personnel Services 406 views

Service Supervisor (Pumps & Valves) – Africa Personnel Services

Responsibilities

Key Accountabilities:

Operations

Ensure preparation of job cards, in-process and completion activities during stripping, inspection & repair works, by:

• Randomly checking, advising fitters, assistants on best methods for stripping, inspecting, and assembling of standard pumps to reduce damage and excessive costs to customers and workshop
• Communicating with support personnel, detailing activities, and planning of workshop load in collaboration with the workshop manager on a regular basis
• Inspection of documentation in collaboration with the inspector & fitter prior to handing over to the workshop manager
• Day to day control of service and repairs activities
• Lead from the front, hands-on
• Develop and maintain sound working relationships with existing clientele and develop new ones
• Ensure products are repaired and service and returned in a good condition to clients
• All other aftermarket activities as designated from time to time

Staff

Supervises outcomes and provides guidance on the interpretation of instructions/requirements and procedures by:

• Interacting with support personnel and clarifying work methods, repair methods and any other requirements
• Correcting deviations through the provision of “on the job” demonstration of activities and applications
• Attending to disciplinary/conflict issues and counselling personnel to correct/adjust behaviour prior to referring to the immediate superior for the execution of laid down disciplinary procedures
• Control of service staff and facilities
• Training/ mentoring of service staff
• Implement existing Strategies and protocols

Health and Safety

Support of the appointed SHEA representatives in related issues by:

• Strip, repair, and cleaning processes are followed as per the policies of health, safety & environmental affairs policy.
• Outside working areas are kept clean and organised to an acceptable standard.
• Fitter working stations are always kept clean to an acceptable standard.
• Ensure safe working procedures are applied to all working processes and the wearing of PPE is enforced in the applicable areas.
• Ensure all tools including personal tools are inspected monthly and kept in good working condition to reduce time on jobs and that records are kept.
• Ensuring that hazardous and harmful materials are disposed of according to regulations.
• Upkeep all OHASA requirements at clients’ service premises

Administration

Attends to the completion of procedural forms and undertakes general maintenance routine housekeeping activities, by:

• Ensuring that all pumps are cleaned/de-contaminated in the prescribed area.
• Inspecting and servicing specific equipment, cleaning air filters, replacing fuel and/or oils.
• Inspecting lifting equipment on a weekly basis in collaboration with appointed health & safety representatives.
• Placing and stacking tools/equipment in allocated positions according to size and type references.
• Cleaning the workshop, instructing assistants to remove debris or grit using handheld tools (pressurized cleaning systems, spades, etc.).
• Maintain files/ documents, systems and reports

Requirements

Key Skills Required:

• Minimum Technical Diploma/ Certificate or Qualified Mechanical Artisan
• Minimum 5 years post apprenticeship experience
• Minimum 5 years’ experience on pump maintenance repair, rotating equipment, and aftermarket sales
• Technical proficiency on repair procedures, machining applications, pump system applications, hydraulics, fault finding and root cause analysis, maintenance, and reporting

Defined Competencies:

• Hardworking
• Dedicated
• Loyal
• Willing to travel as needs arise
• Committed to success

To Apply

Please send your CV and all certified documents copies to cv@aps.com.na