SERVICE STATION GENERAL MANAGER – Tulogeni Holdings

Most employers require a diploma or degree in Business Management, Retail Management, or a related field. Experience in fuel retail operations, petroleum industry knowledge, and supervisory experience are highly valued. Additional certifications in health and safety or petroleum handling may be advantageous.

You will oversee daily operations including fuel sales, convenience store management, staff supervision, and customer service standards. Financial duties include cash management, stock control, and meeting sales targets. You are also responsible for compliance with safety regulations and maintaining relationships with suppliers and customers.

Namibian employers typically value reliability, strong work ethic, and respect for hierarchy in management roles. Punctuality and visible leadership on-site are expected, as stations operate long hours including weekends and holidays. Building trust with diverse staff and customers across language groups is essential for success.

Progression may include regional management overseeing multiple stations, or moving into operations management roles within petroleum companies. Some managers transition into franchise ownership or consulting roles. Continuous professional development and strong performance reviews accelerate advancement opportunities.

Benefits usually include annual leave as per Namibian Labour Act requirements, and may extend to medical aid contributions and pension fund participation depending on employer size. Larger petroleum companies often provide more comprehensive packages than independent operators. Vehicle allowances or fuel benefits are sometimes included given the role's demands.

Apply through company websites, recruitment agencies, or direct submission to petroleum companies and retail operators. Employers prioritize proven leadership experience, financial literacy, and a clean record with no criminal history due to cash handling responsibilities. Highlight any experience with point-of-sale systems, inventory management, and team development in your application.