SERVICE STATION GENERAL MANAGER – Tulogeni Holdings

Most employers require a diploma or degree in Business Management, Retail Management, or a related field. Experience in petroleum retail operations and knowledge of Namibian labour and environmental regulations are highly valued. Some companies may also require SHE (Safety, Health, Environment) certifications relevant to the fuel industry.

Daily tasks include overseeing fuel stock management, supervising staff across shifts, ensuring compliance with Namibian safety and environmental standards, managing budgets, and maintaining customer service standards. You will also handle supplier relations, local community engagement, and reporting to regional or head office management. Crisis management and security oversight are critical given the cash-handling nature of the business.

Namibian workplaces generally value respectful hierarchy combined with practical, hands-on leadership. As General Manager, you are expected to be visible on-site, understand operational challenges personally, and build trust with diverse staff including pump attendants and administrative teams. Punctuality, reliability, and adaptability to rural or urban location demands are essential cultural expectations.

Strong performers can advance to Area or Regional Manager positions overseeing multiple sites, or move into operations roles at petroleum company head offices. Some transition into franchise ownership if entrepreneurial opportunities arise, or shift into related retail management sectors. Continuous professional development through NIMT or private institutions supports upward mobility.

Standard packages usually include annual leave as per Namibian Labour Act requirements, medical aid contributions, and pension or provident fund arrangements. Some employers provide housing allowances for remote postings, fuel benefits, and performance bonuses. Specific benefits vary by employer size and whether the position is with a multinational petroleum brand or local operator.

Apply through company websites, Namibian job portals like My Namibia or Careers Namibia, or directly at company headquarters in Windhoek or regional offices. Employers prioritise proven leadership experience, financial acumen, clean criminal records due to cash handling, and flexibility to relocate. Strong references from previous retail or petroleum management roles significantly strengthen your application.