We provide candidates with the opportunity to grow and thrive in a dynamic, fast-paced environment, supported by a team committed to delivering comprehensive solutions to our customers and stakeholders across the trade.
Purpose
Pupkewitz Megatech is looking for an energetic, customer-focused and sales-driven individual to join our Windhoek Branch as a Sales Consultant – Retail .
This position is specifically focused on growing the branch’s retail sales by assisting walk-in customers, generating quotations, following up on enquiries, processing sales accurately, and learning to manage customer accounts under guidance. The successful candidate is expected to deliver excellent customer service, build product knowledge, support existing accounts, identify new sales opportunities, and contribute to achieving branch sales targets.
Job Summary
- Employer: Pupkewitz Megatech
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Sales
- Closing Date: 2026-10-19
Key Responsibilities
- Assist customers professionally and provide product recommendations based on their needs.
- Prepare accurate quotations and process sales documentation efficiently.
- Follow up on customer enquiries and quotations to maximize sales opportunities.
- Coordinate with warehouse personnel to ensure timely order preparation and delivery.
- Support new business development by identifying potential customers and sales opportunities.
- Identify potential tender opportunities and larger customer projects while supporting the Tender Department where required.
- Assist with account opening processes and customer account administration.
- Maintain accurate sales administration through timely invoicing, proof of deliveries, returns processing and effective resolution of customer queries.
- Deliver an exceptional customer experience by ensuring prompt quotations, efficient order processing and effective coordination with warehouse operations.
- Participate in stock takes and cycle counts while supporting inventory accuracy and sound housekeeping standards.
Requirements
- Completed NSSCO/NSSCAS or Grade 12.
- Trade Diploma in Electrical.
- 3-5 years’ sales experience within the electrical, industrial or technical retail environment.
- Retail experience would serve as an added advantage.
- Experience compiling quotations, Bills of Materials and Bills of Quantities will serve as an added advantage.
- Experience in business development and account management.
- Proficiency in ERP/business systems and Microsoft Office.
- Multilingual would serve as an added advantage.
- Valid Code B Driver’s Licence.
How to Apply
About the Company
Pupkewitz MegaTech stands as a prominent division of the esteemed Pupkewitz Group, dedicated to providing cutting-edge technology solutions across Namibia. The company specialises in the retail and wholesale of a diverse range of information technology, office automation, and cellular products, alongside comprehensive related services. Serving a broad spectrum of clients, from individual consumers to government entities and corporate businesses, Pupkewitz MegaTech is a key supplier in the Namibian market. Through its extensive network within the country, it ensures access to the latest electronics and IT innovations, fostering connectivity and efficiency. This commitment solidifies its position as a leading provider, contributing significantly to Namibia's technological advancement.
Delivering advanced technology, office, and cellular solutions across Namibia.
Frequently Asked Questions
What qualifications or education do I need to become a Sales Consultant in retail in Windhoek?
Most employers require a Grade 12 certificate with passes in English and Mathematics. A diploma or certificate in Marketing, Business Studies, or Retail Management from institutions like NUST or IUM is advantageous but not always mandatory. Previous retail or customer service experience often carries more weight than formal qualifications.
What are the typical day-to-day responsibilities of a Retail Sales Consultant in Namibia?
You will assist customers with product selection, process payments, and maintain stock displays on the shop floor. Daily tasks include opening and closing procedures, stocktaking, and keeping the sales area clean and organized. You may also handle customer complaints and process returns according to company policy.
How does the work culture differ in Namibian retail compared to other countries?
Namibian retail culture emphasizes respectful, personalized customer service and relationship-building with repeat clients. Punctuality and professional appearance are highly valued, and Afrikaans or local language skills can be beneficial alongside English. Hierarchy is generally respected, with clear reporting lines to supervisors or branch managers.
What career progression opportunities exist for Retail Sales Consultants in Namibia?
With strong performance, you can advance to Senior Sales Consultant, Team Leader, or Department Supervisor within two to four years. Further progression to Assistant Store Manager or Store Manager is possible, particularly with additional qualifications from NIMT or retail management courses. Some consultants transition to corporate sales, procurement, or branch management roles.
What benefits are typically offered to full-time retail sales staff in Namibia?
Standard benefits usually include annual leave of 18-24 days, paid sick leave, and public holidays as per the Labour Act. Larger employers often provide medical aid contributions and pension fund membership, though smaller retailers may offer basic packages. Staff discounts on merchandise are commonly available in retail environments.
How should I apply for a Sales Consultant position, and what do Namibian employers look for in applications?
Submit a concise CV with a professional photo, certified copies of qualifications, and a brief cover letter highlighting customer service experience. Employers value reliability, strong communication skills, and a clean criminal record. Prepare for practical assessments or role-play scenarios during interviews, as many retailers test selling skills directly.
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