FNB Short Term Insurance is seeking a dedicated and results-driven Recoveries Analyst to manage a portfolio of recovery accounts, engage with key stakeholders, monitor legal costs, and drive successful recovery outcomes in line with company policies, legal requirements, and industry best practice.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Finance
- Closing Date: 2026-10-22
Key Responsibilities
- Maximise recoveries through effective analysis, negotiation, and account management.
- Manage and monitor legal costs and recoverable expenses to achieve cost efficiencies.
- Liaise professionally with attorneys, liquidators, debtors, and other stakeholders to optimise recovery outcomes.
- Monitor and report on recovery portfolios, ensuring timely resolution of matters.
- Maintain expert knowledge of relevant legislation, industry trends, and best practices.
- Assess and mitigate risks through effective portfolio management and analysis.
- Ensure compliance with governance, regulatory, legal, and audit requirements.
Requirements
- Have a Minimum Qualification of a Bachelor’s Degree in Finance, Commerce, Accounting, Business Administration, Risk Management, Law, or a related field.
- A relevant postgraduate qualification or professional certification in Credit Management, Collections, Recoveries, Insurance, or Finance will be advantageous.
- Have 1-3 years’ experience in recoveries, collections, credit management, insurance recoveries, legal recoveries, or a similar financial services environment.
- Demonstrate the ability to manage a portfolio of accounts, engage with attorneys and liquidators, monitor legal costs, and optimise recovery outcomes.
- Possess strong analytical, negotiation, stakeholder management, and reporting skills.
How to Apply
REF Code: R54307
About the Company
FNB Namibia (First National Bank) stands as a cornerstone of financial services across the nation. This prominent bank provides a comprehensive suite of banking solutions, catering to individuals, small businesses, and large corporations throughout Namibia. With a robust network of branches and ATMs, alongside advanced digital platforms, FNB Namibia ensures accessible and innovative financial support for its diverse clientele. The institution plays a pivotal role in the country's economic development, fostering growth and financial inclusion. Operating as a proud member of the broader FirstRand Group, FNB Namibia is deeply committed to empowering its customers and communities within the Namibian landscape.
How can we help you?
Frequently Asked Questions
What qualifications or education do I need to become a Recoveries Analyst at FNB Namibia?
Most banks in Namibia require a diploma or degree in Finance, Accounting, Banking, or Business Administration. Professional certifications like ACCA, CIMA, or banking-specific qualifications from the Namibia University of Science and Technology (NUST) or Institute of Bankers strengthen your application. Experience in credit, collections, or risk management is often preferred.
What are the typical day-to-day responsibilities of a Recoveries Analyst?
You will analyze non-performing loan portfolios, develop recovery strategies, and negotiate repayment arrangements with defaulted customers. Daily tasks include preparing legal documentation for debt recovery, monitoring collection targets, and collaborating with legal teams on litigation cases. Reporting on recovery performance and portfolio trends to senior management is also central to the role.
How does the work culture at Namibian banks like FNB differ from other workplaces?
Namibian banking culture emphasizes professionalism, punctuality, and strict adherence to regulatory compliance set by the Bank of Namibia. Hierarchical structures are common, with clear reporting lines and formal communication protocols. Work-life balance varies by department, but month-end and quarter-end periods typically demand longer hours to meet reporting deadlines.
What career progression opportunities exist for Recoveries Analysts in Namibia?
With experience, you can advance to Senior Recoveries Analyst, Collections Manager, or Credit Risk Manager positions within FirstRand Group or other Namibian financial institutions. Some analysts transition into broader risk management, compliance, or legal roles. Continuous professional development and internal mobility programs at major banks support upward movement.
What benefits should I expect when working as a Recoveries Analyst at a major Namibian bank?
Standard benefits typically include medical aid contributions, pension or provident fund membership, and annual leave as prescribed by Namibian labour law. Many banks offer performance bonuses, study assistance for professional qualifications, and employee wellness programs. Specific packages vary by employer and employment level, so review individual offers carefully.
How should I apply for a Recoveries Analyst position at FNB Namibia, and what do employers prioritize?
Monitor the FirstRand Namibia careers portal and professional networks like LinkedIn for vacancies. Tailor your CV to highlight analytical skills, credit knowledge, and any collections or legal experience. Employers prioritize candidates with strong numerical abilities, negotiation skills, integrity, and familiarity with Namibian credit legislation and the National Payment System.
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Job Location
- Windhoek (134)
- Namibia (78)
- Windhoek, Namibia (61)
- Walvis Bay, Namibia (13)
- Swakopmund (12)
