BE is a Windhoek wellness collective built around a simple idea: people heal, grow, and belong best when the people around them are looked after too, and that includes our own team. Under one roof, we bring together clinical and educational psychology, psychiatry, clinical psychology and gynaecology, alongside Be.Billing, our medical billing service. Behind every session, every appointment and every claim that gets paid on time, there’s a Practice Manager holding it all together. We’re looking for ours.

Job Summary

Type: full-time
Location: Windhoek
Category: Healthcare
Closing Date: 2026-09-25

Key Responsibilities

Keep daily operations running smoothly, from the front desk through to billing
Understand how practitioners, patients and medical aids fit together, and manage the dynamics between them
Lead and support the receptionists and billing clerk
Report to the Operations Manager and help turn strategy into everyday practice
Bring an analytical eye to processes and numbers, and aren’t afraid to improve on what’s already there

Requirements

A relevant Office Administration qualification
A valid driver’s license
At least 3 years’ experience in office management or advanced administration, ideally within a multi-disciplinary, medical, or professional services environment

Salary

Not specified

How to Apply

Apply by email: [email protected]

Frequently Asked Questions

What qualifications do I need to become a Practice Manager at a wellness practice in Namibia?

Most employers look for a diploma or degree in healthcare management, business administration, or a related field, often combined with experience in a clinical or wellness setting. Additional certifications in practice management, human resources, or medical administration are advantageous. Strong knowledge of Namibian labour law and health regulations is highly valued.

What are the typical day-to-day responsibilities of a Practice Manager?

You would oversee daily operations, manage staff scheduling, handle patient bookings and complaints, and ensure compliance with health regulations. Financial duties such as budgeting, invoicing, and liaising with medical aid schemes like PSEMAS and private insurers are common. You also support practitioners so they can focus on patient care.

How do I apply for a Practice Manager role in Namibia, and what do employers look for?

Applications are usually submitted via email or through local job portals such as Namibia Job Finder, LinkedIn, or the employer's website with a CV and cover letter. Employers typically look for proven management experience, strong communication skills, computer literacy (especially MS Office and practice management software), and references. Tailoring your CV to highlight healthcare administration experience improves your chances.

What benefits can I expect as a Practice Manager in Namibia?

Common benefits include annual leave, sick leave, and public holidays as per the Namibian Labour Act, plus contributions to a pension fund and medical aid scheme. Some employers offer performance bonuses, housing allowances, or study assistance. The exact package varies by employer and depends on experience and seniority.

What career progression paths are available from a Practice Manager position?

With experience, you can progress to regional or group practice manager roles overseeing multiple facilities, or move into healthcare operations director positions. Some professionals transition into healthcare consulting, health administration in larger institutions, or open their own practices. Further studies, such as an honours degree or MBA, can accelerate advancement.

What is the work culture like for Practice Managers in Namibia?

Workplaces tend to be professional yet personable, with an emphasis on teamwork, respect, and clear communication across diverse language groups. Punctuality, accountability, and adaptability are expected, especially in smaller practices where managers wear many hats. Building good relationships with staff, patients, and suppliers is essential to success.