MULTI SKILLED CONSULTANT – FNB (First National Bank), part of FirstRand Group 36 views

A relevant tertiary qualification such as a National Diploma or Bachelor’s degree in Business, Finance, Banking, or Information Technology is commonly expected. Professional certifications like the ICB Financial Accounting, CISI Introduction to Securities & Investment, or Namibian Banking Association (NBA) short courses add value. Prior experience in retail banking, customer service, or digital banking support within the Namibian financial sector is often preferred.

You’ll rotate across functions including branch banking, digital onboarding, credit assessments, and basic financial advisory — supporting customers with account openings, loan applications, and mobile banking setup. Daily tasks involve using FNB’s core systems (e.g., eBureau, Core Banking Platform) and adhering to Namibian regulatory requirements like the Banking Act and NAMFISA guidelines. Collaboration with team leads and regular coaching sessions are standard in most branches.

Namibian banking culture emphasises relationship-based service, respect for hierarchy, and responsiveness to diverse language and cultural contexts — especially when engaging Oshiwambo, Afrikaans, or English-speaking clients. Punctuality, professional dress aligned with FNB’s local dress code, and adherence to Namibia’s Labour Act (e.g., working hours, leave entitlements) are non-negotiable expectations. Team cohesion and community awareness — such as understanding regional economic conditions — are highly valued.

High-performing consultants often progress to roles like Senior Consultant, Branch Operations Officer, or Specialist in Digital Banking or Credit Risk — typically after 2–4 years and completion of internal FirstRand Leadership programmes. Further advancement may lead to Branch Manager or functional specialist roles, supported by NBA-accredited training and FirstRand’s Namibia-based development pathways. External mobility into other FirstRand Group entities (e.g., RMB Namibia) is possible but depends on group-wide opportunities and local regulatory fit.

FNB Namibia typically offers 20–25 days annual leave, sick leave per the Namibian Labour Act, and access to a group medical aid scheme accredited by NAMFISA. A mandatory pension fund contribution applies under the Namibian Pension Funds Act, with both employer and employee contributions. Additional benefits may include staff banking discounts, wellness programmes, and study assistance — subject to eligibility and current internal policy.

Applications must be submitted via FNB Namibia’s official careers portal or LinkedIn — unsolicited CVs sent via email are generally not considered. Employers prioritise verified Namibian work experience, fluency in at least two local languages, evidence of customer-centric behaviour, and alignment with FirstRand’s values (e.g., integrity, accountability). Shortlisting also considers proof of legal right to work in Namibia and compliance with Bank of Namibia fit-and-proper person requirements.