MANAGER: SERVICE STATION & CONVENIENCE STORE – Agra Ltd. 30 views

A secondary school certificate is generally the minimum, often complemented by a diploma or certificate in retail management, business administration, or hospitality. Employers in Namibia highly value practical experience managing a retail outlet, particularly within the fuel or convenience store sector, demonstrating leadership and operational skills.

You will oversee all daily operations, including managing fuel sales, stock control for the convenience store, cash handling, and ensuring excellent customer service. Responsibilities also extend to staff supervision, scheduling, maintaining store cleanliness, and enforcing health and safety protocols specific to the Namibian retail environment.

Expect a demanding yet rewarding role that often requires flexibility with working hours, including evenings, weekends, and public holidays, due to the 24/7 nature of service stations. Building a strong rapport with both staff and local clientele is crucial, reflecting Namibia's community-oriented business culture.

Successful performance in this role can lead to opportunities for managing larger or multiple retail sites within the company or progressing into regional operations management roles. Further professional development in areas like logistics, supply chain management, or advanced business administration can also open doors to corporate positions.

Common benefits usually include contributions towards a provident fund or pension scheme, medical aid, and standard annual leave in accordance with Namibian labour laws. Some employers may also offer performance-based bonuses, fuel allowances, or company discounts as part of the overall compensation package.

Prepare a detailed CV and a compelling cover letter highlighting your leadership skills, retail management experience, and understanding of inventory and financial controls. Namibian employers often seek candidates who demonstrate strong problem-solving abilities, a customer-centric approach, and a proven track record of staff motivation and team leadership.