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Job Summary
- Type: full-time
- Location: Windhoek
- Category: Retail
- Closing Date: 2026-09-07
Key Responsibilities
- Increase sales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines.
- Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
- Manage a low cost business according to the company low cost culture by driving efficiencies in the store.
- Handle cash at the cash register, in accordance with company policy and procedures.
- Being part of a dynamic team of Dynamos.
- Maintain general health, safety and housekeeping standards.
Requirements
- Grade 12.
- Proficient in English.
- Ideally 1-2 years experience in a retail environment will be an advantage.
- Computer Literate.
How to Apply
Apply by email: careers@pepstores.com.na
REF Code: 5610
About the Company
PEP Stores operates as a prominent discount retail chain across Namibia, providing essential and affordable goods to communities nationwide. As a key subsidiary within the broader Pepkor Group, it specializes in accessible clothing, footwear, textiles, and select household items. With an extensive network of stores strategically located in various Namibian towns and regions, PEP Stores plays a vital role in local commerce. The company also offers convenient cellular and financial services, contributing to economic activity and employment opportunities within the country.
Low prices that surprise you.
Frequently Asked Questions
What qualifications or certifications are typically required for a Sales Assistant role at Pep Stores Namibia?
A Grade 12 certificate is the minimum educational requirement, and basic numeracy and literacy in English are essential. While formal retail certifications (e.g., NQF Level 3 in Retail) are advantageous, they are not mandatory — on-the-job training is commonly provided by Pep Stores Namibia.
What does a typical day look like for a Sales Assistant in a Pep Stores branch in Namibia?
Daily tasks include serving customers at the till, restocking shelves, maintaining store presentation, processing returns, and assisting with inventory counts. Team members are expected to adhere to Pep’s standard operating procedures and participate in daily briefings common across Namibian retail outlets.
How does the work culture and employer expectations differ in Namibian retail compared to other countries?
Namibian retail workplaces value respect for hierarchy, punctuality, and strong interpersonal skills — especially when engaging with diverse local communities in both urban and rural areas. Employers expect reliability, willingness to work weekends and public holidays, and alignment with local norms such as greeting customers warmly in English or local languages.
What career progression opportunities exist for Sales Assistants within Pep Stores Namibia?
High-performing assistants may progress to roles such as Senior Sales Assistant, Department Supervisor, or Store Assistant Manager, often supported by internal training and mentorship. Advancement typically depends on tenure, performance reviews, and completion of Pep’s internal development programmes aligned with Namibia’s retail sector standards.
What benefits — such as leave, medical aid, or pension — can a Sales Assistant expect at Pep Stores Namibia?
Employees are entitled to statutory benefits including 21 days’ annual leave, sick leave, and maternity/paternity leave as per the Namibian Labour Act. Pep Stores Namibia offers group medical aid and a pension fund scheme, both compliant with Namibian regulatory requirements and administered through registered local providers.
How do I apply for this role, and what do Namibian employers like Pep Stores specifically look for in candidates?
Applications are submitted online via Pep Stores Namibia’s official careers portal or in person at branches — always include a Namibian ID and updated CV. Employers prioritise candidates with clear communication skills, proven customer service experience (even informal), and evidence of integrity and teamwork, often assessed through reference checks and structured interviews conducted in English.
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Job Location
- Windhoek (145)
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