Job Summary
- Employer: Woermann Brock & Co Swakopmund (Pty) Ltd
- Job Type: Full-time
- Location: Swakopmund, Namibia
- Category: Security
- Closing Date: 2026-10-18
Key Responsibilities
- Develop and implement comprehensive security and loss-prevention strategies across all branches and assigned properties
- Conduct risk assessments and identify vulnerabilities relating to theft, fraud and operational losses
- Work closely with Branch Managers and Regional Managers to prevent stock shrinkage, customer theft and employee fraud
- Manage and oversee security teams across all branches
- Manage and evaluate third-party security service providers and ensure operational requirements are met
- Monitor and audit CCTV, alarm systems, access controls and other security technology
- Review security incidents, OB reports and vehicle-tracking information and investigate irregularities
- Conduct regular store visits and inspections and provide feedback on security and loss-prevention matters
- Investigate significant incidents, including theft, armed robbery, internal fraud and physical violence
- Ensure proper documentation, analysis and follow-up of incidents and recommend preventative measures
- Coordinate with law enforcement and emergency services when required
- Provide regular reports on security incidents, loss prevention performance and recommended improvements
- Train Regional Managers, Branch Managers, Assistant Managers and staff on loss-prevention best practices and security procedures
- Ensure compliance with health, safety and security regulations and conduct safety audits and emergency preparedness drills
- Lead, supervise, coach and develop security staff and monitor performance
- Work closely with HR, IT, Finance, Branch Managers and Regional Managers on security, fraud detection and loss-prevention matters
- Monitor high-risk periods, including promotions, new store openings and festive seasons
Requirements
- Bachelor’s Degree in Security Management, Risk Management, Criminology or a related field
- NQF Level 7 qualification
- 5-7 years’ experience in security management, preferably within retail or supermarket chains
- Proven experience in loss prevention and security operations in both high-risk and low-risk environments
- Sound knowledge of security technologies, including CCTV, alarm systems and access controls
- Code BE Driver’s Licence
How to Apply
About the Company
Woermann Brock & Co Swakopmund (Pty) Ltd is a highly established retail company with deep historical roots and extensive operations across Namibia. The company is well-known for its widespread chain of supermarkets, providing Namibian communities with a diverse array of groceries, household essentials, and general merchandise. With a strong presence in key urban centres such as Swakopmund and the capital, Windhoek, Woermann Brock has cemented its position as one of the nation's leading and most accessible retailers. It actively contributes to local employment and plays a significant role in the daily lives of countless Namibians. The company remains a cornerstone of the retail landscape throughout the country.
Woermann Brock - Always a good deal!
Frequently Asked Questions
What qualifications or certifications are typically required for a Security & Loss Control Manager role in Namibia?
Most employers require a relevant diploma or degree in security management, criminology, or business administration. Professional certifications such as PSIRA registration, Certified Protection Professional (CPP), or Namibian Police clearance are highly valued. Previous experience in retail security or law enforcement is often essential.
What are the typical day-to-day responsibilities of a Security & Loss Control Manager in a Namibian retail environment?
Daily duties include supervising security personnel, conducting risk assessments, investigating theft and fraud incidents, and implementing loss prevention strategies. You will also manage CCTV systems, coordinate with local police, and train staff on security protocols. Reporting to senior management on shrinkage trends and security breaches is a key responsibility.
How does workplace culture and management style typically differ in Namibian retail companies?
Namibian retail workplaces often blend formal hierarchical structures with relationship-oriented management, emphasizing respect for authority and personal connections. Punctuality, professionalism, and adaptability are highly valued, though flexibility around local customs and community obligations is common. English is the primary business language, but Afrikaans and local languages are frequently used.
What career progression opportunities exist for security managers in Namibia?
Experienced security managers can advance to regional or national security director roles, or transition into risk management and corporate compliance positions. Some move into consulting or establish private security firms, given the growing demand in Namibia's mining and retail sectors. Continuous professional development through PSIRA and international certifications strengthens advancement prospects.
What employee benefits are commonly offered for management positions in Namibian retail?
Standard benefits typically include annual leave as per Namibian Labour Act provisions, medical aid contributions, and pension or provident fund arrangements. Some employers offer housing allowances, transport benefits, or performance bonuses. Specific packages vary significantly by company size and sector, so details should be confirmed during the interview process.
What do Namibian employers typically look for when hiring security managers, and how should I apply?
Employers prioritize candidates with proven loss reduction results, strong leadership experience, and clean criminal records with verifiable references. Tailor your CV to highlight measurable achievements in shrinkage control and team management. Applications are usually submitted online or in person with certified copies of qualifications, PSIRA documentation, and a detailed cover letter addressing the specific job requirements.
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