MANAGER – Cevé

Key Responsibilities

• Manage stock ordering procedure and liaise with suppliers.
• Analyse daily product and supply levels to anticipate inventory problems and shortages
• Provide timely and accurate reporting on stock holding, purchases vs sales, waste and damage reports
• Plan appealing product displays and ensure high-margin items are optimally placed to maximize sales.
• Oversee cleaning team, ensuring excellent housekeeping standards inside the store (floors, coolers, and restrooms).
• Ensure the entire facility complies with local health, safety, and security protocols at all times.
• Train and mentor cashiers, packers and kitchen staff, conducting performance evaluations to maintain high service standards.
• Attract customers by originating display ideas, following display suggestions or schedules, constructing or assembling prefabricated display materials, and creating merchandise displays in windows and showcases, and on the sales floor.
• Investigating customer complaints and service suggestions
• Investigate and resolve system and equipment issues
• Opening and/or closing of store
• Pro-actively plan, communicate and implement stock promotions according to seasonal changes
• Monitor for theft and report security concerns to management

Requirements

• Oversee the team of cashiers, ensuring smooth operation of Point-of-Sale (POS) systems and quick customer processing.
• Supervise and verify daily cash-ups and resolve any discrepancies.
• Track daily/weekly sales reports.
• Oversee daily kitchen activities to ensure high-quality food and compliance with food safety and hygiene regulations.
• Ensure all food items are prepared according to standard recipes and brand guidelines.
• Ensure the cooking and serving areas meet local health and safety standards.
• Oversee the team of packers/merchandisers, ensuring smooth inventory control
• Monitor stock levels to prevent shortages or overstocking.
• Conduct weekly and monthly stock counts for grocery items, packaging, and raw kitchen ingredients.
• Ensure costings of all products are accurate
• Manage stock integrity to reduce shrinkage
• Supervise the receiving of vendor deliveries, ensuring correct quantities and accurately identify any short-received, damage received, expired received or stock not ordered; and to process returns.

How to Apply