DONOR RECORDS CLERK – WINDHOEK – Blood Transfusion Service of Namibia

Most employers require a Grade 12 certificate with passes in English and Mathematics, plus a diploma or certificate in office administration, records management, or a related field. Computer literacy, especially in Microsoft Office and data entry systems, is essential. Previous experience in a medical or administrative environment is often preferred but not always mandatory.

You will register blood donors, maintain accurate donor databases, schedule appointments, and ensure confidential handling of donor information. The role involves data entry, filing, responding to donor inquiries, and coordinating with medical staff to ensure smooth donation processes. Attention to detail and accuracy are critical to maintain the integrity of donor records.

Namibian public health employers typically value punctuality, respect for hierarchy, and strong teamwork within multicultural environments. Professionalism and discretion are paramount when handling sensitive medical data. Employers also expect adaptability, as you may need to assist during blood drives or emergency collection periods outside normal hours.

With experience and additional qualifications, you can advance to senior records administrator, donor relations coordinator, or supervisory roles within health administration. Pursuing further studies in health information management or public health can open doors to specialized positions. Some clerks transition into laboratory administration or quality assurance roles within the blood service sector.

Benefits usually include annual leave as prescribed by Namibian labour law, medical aid contributions, and participation in a pension or provident fund such as GIPF for public sector employees. Some employers offer housing or transport allowances, though this varies by institution. You may also receive professional development opportunities and overtime pay for after-hours work.

Submit a comprehensive CV, certified copies of qualifications, and a cover letter highlighting your administrative experience and attention to detail directly to the advertised address or email. Namibian employers prioritize candidates who demonstrate reliability, confidentiality, and familiarity with local health systems. Tailor your application to show how your skills align with the specific needs of blood transfusion services and include contactable references.