DEBTORS CLERK – X2 WINDHOEK HEAD OFFICE AND 1X TEMP WINDHOEK HEAD OFFICER – Cic

Key Responsibilities

• Process information for customer statements.
• Submit relevant documentation to the Claims department for credit processing.
• Continuously follow up on outstanding claims and Proofs of Delivery (PODs).
• Track payments received and update records for reconciliation purposes.
• Age accounts on the system and perform account reconciliations.
• Write receipts and prepare deposit slips, process payments, and conduct banking in accordance with company policies and procedures.
• Contact debtors to follow up on outstanding payments.
• Maintain accurate records of all relevant documentation throughout the month, including invoices and creditor-related documents.
• Collect invoices for statement processing, print statements, attach relevant supporting documentation, and mail them to customers.
• Stamp statements for general accounts where settlement discounts apply, place them in envelopes, and mail them to customers.
• Ensure all money received is correctly processed and banked.
• Receive payments from branches, issue and process receipts, and deposit the funds in accordance with company procedures.
• Follow up on outstanding payments, PODs, and claims received via fax and email, and submit relevant documentation for clarification where required.
• Provide relief support for other Debtors Clerks as required.
• Contribute to team performance by completing assigned duties efficiently.
• Perform other relief duties and ad hoc tasks as assigned by the Manager.

Requirements

• Grade 12 certificate.
• Relevant degree or qualification will be an advantage.
• Fluency in Afrikaans and English.
• Minimum of 3-5 years’ experience in debtors administration, reconciliations, and invoicing.
• Excellent proficiency in Microsoft Excel.
• Experience with the Proteus system will be a definite advantage.
• Ability to work under pressure and handle conflict situations professionally.
• Self-motivated, proactive, assertive, and able to demonstrate initiative.
• Good communication and interpersonal skills.
• Namibian citizenship.

How to Apply