Data Analyst C – IRC191357

Opportunity | Duty Description

Role Purpose

To provide expertise and support through translating business needs into long-term architecture solutions by analyzing data, conducting root cause analysis, and recommending improvements to data quality, access and management.

Responsibilities

Identify, control and escalate potential risks which may lead to increased costs
Manage costs or expenses within approved budget to achieve cost efficiencies
Deliver against operational and cost targets
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
Engage in cross-functional relationships to obtain and to provide work support
Meet or exceed service delivery targets in support of operational objectives
Ensure that service delivery is accurate, timeous and of a high standard
Build professional long-term relationships with customers based on trust that builds the brand
Offer appropriate solutions to meet customer needs
Provide customers with relevant information to keep them informed of products and service options
Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
Ensure implementation of relevant policies, governance and practice standards across the business
Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
Ensure compliance is adopted in terms of systems and procedures as laid out by organisation
Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
Execute relevant Business Intelligence or Analytics projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
Build, test and implement Dashboards and BI solutions that improve business outcomes, focused on reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making
Continuously enhance and automate recurring reports to drive business efficiencies.
Manage testing defects of dashboards and involve relevant business staff in quality assurance testing analysis
Involvement in new projects, design and develop data analytic solutions in line with business requirements and service ad-hoc requests through information from clients within the required timeframe and specification.
Analyse derived information to create value added knowledge of the bank’s products, channels, service levels, trends, or customers.
Keep abreast of innovations in financial services and make recommendations on process improvements to assist in achieving business objectives

Opportunity | Duty Requirement(s)

Qualifications and Experience

Minimum Qualification: Relevant Bachelor’s Degree in Information Technology, Computer Science, Engineering or Business Analysis Diploma or equivalent

Experience: Minimum of 3 years related experience with Business Intelligence, implementation and solutions re-engineering within financial services

Added Advantages | Special Requirement(s)

Additional Requirements

Attach relevant documents (CV, Qualifications), without it your application will not be considered
Applicants will be subject to ITC and reference checks
Ensure documents are in PDF format when uploading