Transactional Banking Consultant – Nedbank

Job Purpose

To provide support to transactional banking sales and to provide a service to corporate banking clients so that the banks strategic objectives and targets are met.

Job Responsibilities

• To maximize cross-selling revenues and client profitability while providing effective client support related to Transactional banking products and services.  (AVO, POS, Cashout, FCDB)
• Providing support to the Transactional Banking Implementation team – including assistance with risk management of Transactional Corporate and Business Banking clients.
• Perform liaison role between the customer, and all other internal support divisions of the Bank.
• Providing a central contact point for the customer and adding value to clients through the identification of cross-selling opportunities
• Develop and maintain credible relationships with clients through reliable, proactive service delivery and the skillful application of specialist knowledge.
• Achieve agreed new sales revenue targets
• Support launching of new initiatives, product enhancements / concepts
• Do competitor benchmarking exercises to inform the bank’s sales, service, product and pricing strategies

Job Responsibilities Continue

• Attention to detail
• Organizational skills
• Networking ability
• Integrity
• Client centricity
• General business acumen

Essential Qualifications – NQF Level

Preferred Qualification

• Preferably a Diploma/Degree in Banking/Business related studies.

Minimum Experience Level

• Minimum of three (3) years general banking environment, with exposure to sales.
• Sound computer and administration skills as well as an excellent knowledge of the Bank’s products and systems.
• Fintech Experience
• Sound knowledge of card acquiring operations.
• Valid driver’s license (BE)
• Valid code of conduct
• Electronic banking background would be an added advantage

Technical / Professional Knowledge

Behavioural Competencies