View more 5 years ago
Job Purpose
To provide support to transactional banking sales and to provide a service to corporate banking clients so that the banks strategic objectives and targets are met.
Job Responsibilities
- To maximize cross-selling revenues and client profitability while providing effective client support related to Transactional banking products and services. (AVO, POS, Cashout, FCDB)
- Providing support to the Transactional Banking Implementation team – including assistance with risk management of Transactional Corporate and Business Banking clients.
- Perform liaison role between the customer, and all other internal support divisions of the Bank.
- Providing a central contact point for the customer and adding value to clients through the identification of cross-selling opportunities
- Develop and maintain credible relationships with clients through reliable, proactive service delivery and the skillful application of specialist knowledge.
- Achieve agreed new sales revenue targets
- Support launching of new initiatives, product enhancements / concepts
- Do competitor benchmarking exercises to inform the bank’s sales, service, product and pricing strategies
Job Responsibilities Continue
- Attention to detail
- Organizational skills
- Networking ability
- Integrity
- Client centricity
- General business acumen
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Preferably a Diploma/Degree in Banking/Business related studies.
Minimum Experience Level
- Minimum of three (3) years general banking environment, with exposure to sales.
- Sound computer and administration skills as well as an excellent knowledge of the Bank’s products and systems.
- Fintech Experience
- Sound knowledge of card acquiring operations.
- Valid driver’s license (BE)
- Valid code of conduct
- Electronic banking background would be an added advantage
Technical / Professional Knowledge
- Administrative procedures and systems
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
- Electronic banking systems
Behavioural Competencies
- Applied Learning
- Building Customer Loyalty
- Initiating Action
- Work Standards
- Building partnerships
- Managing Work
- Quality Orientation
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Job Summary
Frequently Asked Questions
What are the typical qualifications and educational background required for a Transactional Banking Consultant in Namibia?
Most banks in Namibia look for candidates with a Bachelor's degree in Commerce, Finance, Business Administration, or a related field. Practical experience in banking, sales, or client relations is often highly valued, alongside strong communication and analytical skills.
What are the common day-to-day responsibilities of a Transactional Banking Consultant in the Namibian banking sector?
Daily tasks involve managing a portfolio of business clients, identifying their transactional banking needs, and offering suitable banking solutions. This includes regular client meetings, preparing proposals, and collaborating with internal teams to ensure service delivery.
What is the typical work culture and client expectation like for a Transactional Banking Consultant in Namibia?
The Namibian banking culture emphasizes professionalism, strong relationship building, and a personalized approach to client service, especially with corporate and SME clients. Punctuality, reliability, and excellent communication are highly regarded traits among banking professionals.
What are the realistic career progression opportunities for a Transactional Banking Consultant in Namibia?
Successful consultants can advance to Senior Consultant roles, specializing in particular sectors or larger clients. Further progression might lead to positions in relationship management, product development, or management within the corporate and investment banking divisions.
What kind of benefits package can a Transactional Banking Consultant typically expect from a bank in Namibia?
Standard benefits usually include medical aid, pension fund contributions, and a set number of annual leave days as per Namibian labour law. Some roles may also offer performance-based bonuses, disability, and life insurance coverage.
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