Job purpose
Pupkewitz Megatech is seeking a highly motivated and experienced Credit Supervisor to join our Finance team in Windhoek. This role is responsible for overseeing credit risk management, debtor portfolio performance, credit control operations, and leading a team of Credit Controllers. The successful candidate will play a key role in ensuring effective credit management practices, optimizing working capital, and supporting strong customer relationships while minimizing financial risk.
Job Summary
- Employer: Pupkewitz Megatech
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Finance
- Closing Date: 2026-10-19
Key Responsibilities
- Manage credit risk across the debtor portfolio and ensure compliance with credit policies.
- Review and approve credit applications and credit limit increases within delegated authority.
- Monitor debtor ageing, collections, bad debt provisions and working capital performance.
- Ensure compliance with credit insurance requirements and timelines.
- Oversee month – end debtor procedures, reconciliations and reporting.
- Support key account management and provide guidance on complex credit matters.
- Provide functional oversight and support to Branch Administrators on credit control activities across Namibia and South Africa.
- Identify training needs, coach team members and support succession planning initiatives.
- Collaborate with Sales, Finance, and other departments to resolve customer account issues.
- Maintain accurate records and ensure compliance with administrative, audit, and credit control requirements.
- Assist with management reporting as required.
- Develop and maintain strong customer relationships while ensuring effective collection of outstanding debts.
- Supervise and support Credit Controllers and Senior Credit Controllers.
Requirements
- Completed NSSCO/NSSCAS or Grade 12.
- Diploma/ bachelor’s degree in finance, Accounting, Business Admin or a related.
- 5-7 years’ experience in credit control or risk management.
- 2 years’ experience in Supervisory or team leadership role.
- Proven experience in debtor management, collections, credit insurance and credit risk management.
- Strong computer literacy, including Microsoft Excel and Kerridge/K8.
- Valid Code B driver’s licence.
How to Apply
About the Company
Pupkewitz MegaTech stands as a prominent division of the esteemed Pupkewitz Group, dedicated to providing cutting-edge technology solutions across Namibia. The company specialises in the retail and wholesale of a diverse range of information technology, office automation, and cellular products, alongside comprehensive related services. Serving a broad spectrum of clients, from individual consumers to government entities and corporate businesses, Pupkewitz MegaTech is a key supplier in the Namibian market. Through its extensive network within the country, it ensures access to the latest electronics and IT innovations, fostering connectivity and efficiency. This commitment solidifies its position as a leading provider, contributing significantly to Namibia's technological advancement.
Delivering advanced technology, office, and cellular solutions across Namibia.
Frequently Asked Questions
What qualifications or education do I need to become a Credit Supervisor in Namibia?
Most employers require a diploma or degree in Finance, Accounting, or Business Administration from institutions like UNAM or NUST. Professional certifications such as ACCA, CIMA, or ICAN are highly advantageous. Previous experience in credit control or accounts receivable is typically essential.
What are the typical day-to-day responsibilities of a Credit Supervisor?
You will oversee credit assessments, monitor customer accounts, and manage a team of credit controllers to ensure timely debt collection. Daily tasks include reviewing credit applications, setting credit limits, reconciling accounts, and reporting on overdue debts. You will also liaise with sales and finance departments to balance risk with business growth.
How does workplace culture in Namibia affect this finance role?
Namibian workplaces value punctuality, respect for hierarchy, and strong interpersonal relationships. Building trust with colleagues and clients through face-to-face communication is often preferred over purely digital interaction. Understanding local business etiquette and being fluent in English and Afrikaans can significantly enhance your effectiveness.
What career progression opportunities exist for Credit Supervisors in Namibia?
With experience, you can advance to Credit Manager, Financial Controller, or Head of Finance positions within larger corporations. Specialising in risk management or corporate finance opens additional pathways. Continuous professional development and networking through bodies like the Institute of Chartered Accountants of Namibia support upward mobility.
What benefits are typically offered for Credit Supervisor positions in Namibia?
Standard benefits usually include annual leave of 20-24 days, medical aid contributions, and pension or provident fund arrangements. Some employers offer performance bonuses, study assistance, or vehicle allowances depending on the organisation. Always confirm specific benefits during your interview, as packages vary considerably by employer size and sector.
How should I apply for a Credit Supervisor role and what do Namibian employers prioritise?
Submit a concise CV highlighting your credit management experience and any relevant certifications through the employer's preferred channel, often email or online portals. Employers prioritise proven debt recovery results, leadership experience, and familiarity with Namibian credit legislation. Prepare for competency-based interviews that assess your analytical skills and ability to handle difficult client negotiations.
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