Working closely with the Unit Hospitality & Operations Coordinator, care workers and nursing team, the position is responsible for preparing and serving meals in a safe, hygienic, and caring household environment
Job Summary
- Employer: Palliative Care Namibia
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Hospitality
- Closing Date: 2026-10-12
Key Responsibilities
- Prepare and serve daily meals and refreshments
- Coordinate daily kitchen activities and preparation
- Ensure safe food handling, storage, hygiene, and cleanliness
- Work alongside the Assistant Food Handler/Preparation
- Support basic menu planning and meal preparation requirements
- Monitor kitchen supplies and report stock requirements
- Assist with stock control, portioning, and basic food costing
- Follow dietary and meal requirements communicated by the care and nursing team
- Maintain kitchen equipment and report maintenance needs
- Contribute to a welcoming and hospitable environment for patients and families
Requirements
- Reliable, practical, and organised
- Caring and service-oriented
- Experienced in cooking, food handling, catering, or hospitality
- Comfortable working in a palliative care or residential care environment
- Committed to food safety, hygiene, and high standards
- Shiftwork / Roster schedule
- Grade 12
- Relevant cooking/food handling experience
- Valid driver’s licence
- Police clearance
- A relevant qualification will be an advantage
How to Apply
REF Code: PATTERSON B3
Frequently Asked Questions
What qualifications or certifications do I need to work as a Cook/Food Handler at a palliative care facility in Namibia?
A formal qualification in Food Preparation or Culinary Arts from a recognized Namibian institution like the Namibia University of Science and Technology or a vocational training center is highly valued. You will also need a valid Food Handler's Certificate from the Ministry of Health and Social Services, which is mandatory for all food service workers in Namibia. First aid certification and experience in therapeutic or special diets can strengthen your application.
What are the typical day-to-day responsibilities of a Cook/Food Handler in palliative care?
You will prepare nutritious, soft-textured, and medically appropriate meals tailored to patients with serious illnesses, often working closely with nurses and dietitians. Daily tasks include menu planning, food procurement, kitchen hygiene maintenance, and strict adherence to infection control protocols. You may also train kitchen assistants and document patient food intake for medical records.
How does the work culture in Namibian healthcare hospitality differ from restaurants or hotels?
Palliative care settings emphasize compassion, patience, and emotional resilience over speed and volume, requiring you to build trust with vulnerable patients and their families. Namibian workplace culture values respect for hierarchy, punctuality, and teamwork, with strong emphasis on maintaining dignity for patients from diverse cultural backgrounds. You will likely work more regular hours than in commercial hospitality but must remain flexible for emergency dietary needs.
What career progression opportunities exist for Cooks/Food Handlers in Namibia's healthcare sector?
With experience, you can advance to Senior Cook, Kitchen Supervisor, or Food Services Manager roles within larger healthcare institutions like Windhoek Central Hospital or private care facilities. Further studies in Dietetics, Healthcare Management, or Occupational Health can open pathways to clinical nutrition support or administrative positions. Some professionals transition into training roles at Namibian vocational colleges or start specialized catering businesses for elderly care.
What benefits are typically offered for Cook/Food Handler positions in Namibian palliative care organizations?
Benefits vary by employer but often include annual leave as prescribed by the Namibian Labour Act, sick leave, and contributions to the Social Security Commission pension fund. Larger organizations may offer medical aid schemes, though coverage levels differ significantly between public and private sector employers. Non-monetary benefits such as subsidized meals, uniform allowances, and professional development opportunities are increasingly common.
How should I apply for this role and what do Namibian employers in this sector prioritize?
Submit a concise CV highlighting your food safety certifications, healthcare or institutional cooking experience, and any knowledge of therapeutic diets directly to the organization or through Namibian job portals like My Namibia or Careers Namibia. Employers prioritize proven reliability, references from previous supervisors, and demonstrated understanding of hygiene standards over formal experience alone. A well-written cover letter explaining your motivation to work in compassionate care settings significantly strengthens your application.
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