To perform computer operations focusing on incident handling, performance monitoring, routine start-up and close-down and routing backup restoreHello Future Computer Operator
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Job Summary
- Type: full-time
- Location: Windhoek
- Category: Information Technology
- Closing Date: 2026-07-28
Key Responsibilities
- Increase operational efficiency and suggest solutions to enhance cost effectiveness.
- Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free.
- Proactively deal with client queries within the agreed turn-around times to resolve Computer Intelligence queries by monitoring alerts and follow / up exceptions with relevant support areas and do performance continuous health checks.
- Comply with governance in terms of legislative and audit requirements.
- Minimize system downtime through pro-active monitoring and planning and ensuring minimization of recurring incidents.
- Monitor all online services/system via available monitoring and address any anomalies to prevent downtime.
- Perform Mainframe shutdowns and IPLs.
Requirements
- Have a relevant certificate or diploma
- Have 2 years experience in Core banking systems will be an advantage with 1-3 years experience as a Computor Operator
- Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to.
- Always doing the right thing – you fight for ethical conduct and transparency.
- Value differences – be inclusive, gracious, decent, and humble.
- Build trust not territory – you create a culture of sharing by unlocking our collective wisdom to achieve the best results.
How to Apply
To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R51384
About the Company
FNB Namibia stands as a leading financial services provider, deeply embedded within the country's economic landscape. As a key subsidiary of the FirstRand Group, it delivers a comprehensive suite of banking products and services tailored for individuals, businesses, and corporate clients across Namibia. From personal banking and innovative digital solutions to corporate finance and wealth management, FNB Namibia supports a wide array of financial needs. The bank maintains an extensive network of branches and ATMs, ensuring accessibility and service delivery from Windhoek to smaller towns. Committed to fostering economic growth and financial inclusion, FNB Namibia plays a vital role in the nation's development by empowering its customers and communities.
How can we help you?
Frequently Asked Questions
What qualifications are typically required for a Computer Operator role in Namibia?
A Grade 12 certificate with strong computer literacy is usually the minimum requirement. Some employers may prefer a diploma or certificate in IT or a related field, demonstrating foundational knowledge. Practical experience with operating systems and basic hardware troubleshooting is highly valued.
What are the common day-to-day responsibilities of a Computer Operator in a Namibian corporate environment?
Daily tasks involve monitoring computer systems and networks, executing scheduled jobs, and performing routine data backups. You'll also troubleshoot basic system issues, maintain logbooks, and ensure data integrity and security protocols are followed.
What is the typical work culture and what are the general expectations for a Computer Operator within a Namibian corporate environment?
Namibian corporate culture values professionalism, punctuality, and a strong work ethic. Expect to be part of a team, where reliability and strict adherence to established IT policies and procedures are crucial.
What are the realistic career progression paths for a Computer Operator in Namibia?
Starting as a Computer Operator can lead to roles like IT Support Technician, Junior System Administrator, or even specialized positions within network operations. Continuous learning and acquiring further certifications, such as A+ or N+, are essential for advancement in the IT field.
What kind of benefits can a full-time Computer Operator typically expect from a large Namibian employer?
Full-time employees usually receive a comprehensive benefits package including annual leave, sick leave, and potentially compassionate leave. Many companies offer medical aid contributions, pension fund schemes, and sometimes group life insurance.
How should one apply for a Computer Operator role in Namibia, and what do employers look for?
Most applications are done online through the company's career portal or professional networking sites. Employers seek candidates with strong attention to detail, excellent problem-solving skills, and a proven ability to work reliably in a critical IT support function.
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