COMMERCIAL CLIENT PORTFOLIO MANAGER – FNB (First National Bank), part of FirstRand Group 22 views

FNB (First National Bank), part of FirstRand Group Full Time Windhoek Banking

Job Expired
To manage and grow a portfolio of client relationships within the Banking Sub-Segment by proactively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings. This job ensures value delivery to clients while driving revenue growth and supporting client retention objectives.Hello Future Relationship Manager Mid Touch Banking

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Job Profile Overview
To manage and grow a defined portfolio of clients by executing relationship management strategies, delivering client-centric solutions and driving revenue, asset and liability growth through effective portfolio management and operational execution.

Job Summary

  • Type: full-time
  • Location: Windhoek
  • Category: Banking
  • Closing Date: 2026-07-23

Key Responsibilities

  • Manage and grow a defined client portfolio to achieve revenue growth, client retention and portfolio performance targets
  • Drive asset growth by identifying lending opportunities and supporting credit solutions aligned to client needs
  • Drive liability growth through client acquisition, retention and increased product utilisation
  • Execute relationship management strategies and translate them into actionable client engagement and growth plans
  • Identify and implement cross-sell and upsell opportunities to maximise portfolio value and client profitability
  • Build and maintain strong client relationships through regular engagement, service delivery and tailored solutions
  • Deliver high-quality client service aligned to defined service standards and value propositions
  • Monitor portfolio performance including revenue, balances, utilisation and client activity and implement corrective actions
  • Collaborate with Credit, Risk, Product and Operations teams to ensure effective delivery of integrated client solutions
  • Manage client onboarding, servicing and retention activities to ensure portfolio sustainability and growth
  • Resolve escalated client issues and ensure positive client experience and relationship continuity
  • Ensure compliance with regulatory requirements, internal policies and risk frameworks across all client activities
  • Prepare portfolio performance reports and insights to support decision-making and performance tracking
  • Contribute to continuous improvement of client engagement processes and portfolio management practices

Requirements

  • Relevant Degree in Business, Finance, Economics or related discipline
  • Postgraduate qualification in a related field will be advantageous
  • 4-6 years’ experience in banking, relationship management, sales or portfolio management environments of which 2-3 ideally on junior management level

How to Apply

To apply, please visit: firstrand.wd3.myworkdayjobs.com

REF Code: R51152 | Job Code: R51152

About the Company

FNB Namibia (First National Bank) stands as a cornerstone of financial services across the nation. This prominent bank provides a comprehensive suite of banking solutions, catering to individuals, small businesses, and large corporations throughout Namibia. With a robust network of branches and ATMs, alongside advanced digital platforms, FNB Namibia ensures accessible and innovative financial support for its diverse clientele. The institution plays a pivotal role in the country's economic development, fostering growth and financial inclusion. Operating as a proud member of the broader FirstRand Group, FNB Namibia is deeply committed to empowering its customers and communities within the Namibian landscape.

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Frequently Asked Questions

What qualifications and experience are typically required for a Commercial Client Portfolio Manager role in Namibia?

Generally, a degree in Business, Finance, Economics, or a related field is expected. Significant experience in commercial banking, credit management, or relationship management is also crucial for this senior role.

What are the primary day-to-day responsibilities of a Commercial Client Portfolio Manager in Namibia?

You would manage and grow a portfolio of commercial clients, focusing on understanding their financial needs and providing tailored banking solutions. This involves client meetings, credit assessments, risk management, and achieving sales targets for various banking products.

What is the typical work culture and what are the expectations for a role like this within the Namibian banking sector?

The Namibian banking sector values professionalism, strong client relationships, and adherence to regulatory compliance. Expect a results-driven environment that also emphasizes building trust and long-term partnerships with businesses.

What are the realistic career progression opportunities for a Commercial Client Portfolio Manager in Namibia?

Successful managers can advance into senior leadership positions within commercial banking, such as Head of Commercial Banking, or move into specialized areas like Corporate Finance. Opportunities for growth often exist within the broader financial services group in Namibia or even regionally.

What kind of typical benefits package can one expect for a Commercial Client Portfolio Manager role in Namibia?

Standard benefits usually include medical aid, a pension fund, and annual leave, often with performance-based incentives or bonuses. Specifics can vary by employer, but these are common components in the Namibian banking industry.

What should applicants focus on during the application process and what do Namibian employers look for in this role?

Employers seek candidates with proven client relationship management skills, strong financial acumen, and a deep understanding of the Namibian business landscape. Highlight your ability to drive business growth and manage risk effectively in your application and interviews.

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Banking Commercial Banking Portfolio Management Relationship Management
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