To manage and grow a portfolio of client relationships within the Banking Sub-Segment by proactively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings. This job ensures value delivery to clients while driving revenue growth and supporting client retention objectives.Hello Future Relationship Manager Mid Touch Banking

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Job Profile Overview
To manage and grow a defined portfolio of clients by executing relationship management strategies, delivering client-centric solutions and driving revenue, asset and liability growth through effective portfolio management and operational execution.

Job Summary

Type: full-time
Location: Windhoek
Category: Banking
Closing Date: 2026-07-23

Key Responsibilities

Manage and grow a defined client portfolio to achieve revenue growth, client retention and portfolio performance targets
Drive asset growth by identifying lending opportunities and supporting credit solutions aligned to client needs
Drive liability growth through client acquisition, retention and increased product utilisation
Execute relationship management strategies and translate them into actionable client engagement and growth plans
Identify and implement cross-sell and upsell opportunities to maximise portfolio value and client profitability
Build and maintain strong client relationships through regular engagement, service delivery and tailored solutions
Deliver high-quality client service aligned to defined service standards and value propositions
Monitor portfolio performance including revenue, balances, utilisation and client activity and implement corrective actions
Collaborate with Credit, Risk, Product and Operations teams to ensure effective delivery of integrated client solutions
Manage client onboarding, servicing and retention activities to ensure portfolio sustainability and growth
Resolve escalated client issues and ensure positive client experience and relationship continuity
Ensure compliance with regulatory requirements, internal policies and risk frameworks across all client activities
Prepare portfolio performance reports and insights to support decision-making and performance tracking
Contribute to continuous improvement of client engagement processes and portfolio management practices

Requirements

Relevant Degree in Business, Finance, Economics or related discipline
Postgraduate qualification in a related field will be advantageous
4-6 years’ experience in banking, relationship management, sales or portfolio management environments of which 2-3 ideally on junior management level

How to Apply

To apply, please visit: firstrand.wd3.myworkdayjobs.com

REF Code: R51152 | Job Code: R51152

About the Company

FNB Namibia (First National Bank) stands as a cornerstone of financial services across the nation. This prominent bank provides a comprehensive suite of banking solutions, catering to individuals, small businesses, and large corporations throughout Namibia. With a robust network of branches and ATMs, alongside advanced digital platforms, FNB Namibia ensures accessible and innovative financial support for its diverse clientele. The institution plays a pivotal role in the country's economic development, fostering growth and financial inclusion. Operating as a proud member of the broader FirstRand Group, FNB Namibia is deeply committed to empowering its customers and communities within the Namibian landscape.

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Frequently Asked Questions

What are the essential qualifications and education required for a Commercial Client Portfolio Manager role in Namibia?

Typically, a Bachelor's degree in Finance, Business Administration, Economics, or a related field is essential. Strong financial analysis skills and practical experience in commercial banking or relationship management are also highly valued by employers in Namibia.

What are the common day-to-day responsibilities of a Commercial Client Portfolio Manager in Namibia?

Daily tasks involve managing and growing a portfolio of commercial clients, including conducting financial assessments and structuring suitable banking solutions. You will also be responsible for maintaining strong client relationships, identifying new business opportunities, and ensuring compliance with local banking regulations.

What is the work culture and expectations like for this role within the Namibian banking sector?

The Namibian banking sector emphasizes professionalism, ethical conduct, and strong client-centricity, requiring a high level of accountability and dedication. Building trusting relationships with local businesses and understanding the specific economic landscape is crucial for success in this role.

What are the realistic career progression paths for a Commercial Client Portfolio Manager in Namibia?

Successful Commercial Client Portfolio Managers can progress to senior client management roles, head of departments, or specialize in specific banking segments like corporate or investment banking. Continuous professional development and consistently achieving targets are key for advancement within the bank.

What typical benefits can a Commercial Client Portfolio Manager expect from a full-time banking role in Namibia?

Full-time employees in established Namibian banks generally receive a comprehensive benefits package, including medical aid, a provident or pension fund, and competitive annual leave. These benefits are designed to support employee well-being and long-term financial security.

What key attributes do Namibian employers look for when hiring a Commercial Client Portfolio Manager, and how should one apply?

Employers seek candidates with a proven track record in sales or relationship management, strong financial acumen, and an in-depth understanding of the local market dynamics. A well-structured CV highlighting relevant experience and a compelling cover letter outlining your value proposition are essential for a successful application.