ACCOUNTS OFFICER: RECEIVABLES – Namfisa

NAMFISA Full Time Windhoek Accounting

JOB PURPOSE The purpose of this job is to ensure that a debtor account is opened on the finance system for all entities requiring credit facilities/ payment terms, that contact information on the debtor accounts are complete and regularly updated, that all income related transactions are recorded accurately and on time to debtor accounts. The job is also responsible for closing off accounts on the finance system when the licencing and registration department has approved the deregistration of entities or individual accounts, for ensuring and enforcing compliance on levy returns submissions, levy payments of all regulated entities, as well as ensuring that payments received from regulated entities are recorded to their Debtor accounts, to perform debt collection activities on accounts with overdue balances and report any accounts qualifying as bad/ doubtful in terms of the debt collection policy. The job is also responsible for handling debtor enquiries, following up on outstanding returns as well as reporting on credit balances for management report updates.

Job Summary

  • Employer: NAMFISA
  • Job Type: Full-time
  • Location: Windhoek, Namibia
  • Category: Accounting
  • Salary: Market Related
  • Closing Date: 2026-10-11

Key Responsibilities

  • Process revenue transactions and administer levy returns, including preparation, review, approval support, follow-up, and related reporting.
  • Perform reconciliations and maintain accurate records of revenue transactions, levy returns, customer accounts, interest calculations, and supporting documentation.
  • Match and allocate payments received from regulated entities, investigate unmatched or reconciling items, and process authorised corrections on the finance system.
  • Support collection of outstanding debtors’ accounts by distributing statements, following up on overdue balances, recording collection activities, and recommending appropriate action in line with procedures.
  • Maintain the finance system customer database by opening new debtor accounts, closing deregistered accounts, updating customer information, and reporting discrepancies between departmental registers, ERS, and finance records.
  • Attend to customer and stakeholder enquiries through walk-ins, telephone, email, and meetings, while providing guidance on levy returns and compliance obligations.
  • Keep abreast of developments in the relevant field and contribute to process improvement and personal development objectives.

Requirements

  • Degree in Accounting.
  • At least two years’ related experience in an accounting environment, with specific focus on revenue, debt collection, billing, and debtor maintenance.
  • Knowledge of accounting practices, procedures, systems, revenue transactions, debtors management, collections, and relevant reporting requirements.
  • Understanding of relevant Acts, policies, procedures, levy requirements, and financial statements will be an added advantage.
  • Required Competencies Financial accounting, financial reconciliation, and accounts receivable skills.
  • Governance, risk management, compliance, quality assurance, information/knowledge management, and stakeholder engagement.
  • Strong service delivery etiquette, business writing, records management, analytical thinking, professionalism, customer orientation, resilience, accountability, and ability to work under pressure.

Salary

Market Related

How to Apply

REF Code: FIN_001

About the Company

The Namibia Financial Institutions Supervisory Authority (NAMFISA) stands as an independent entity, established under Act No. 3 of 2001. Its core mandate involves the comprehensive regulation and supervision of financial institutions operating across Namibia. This crucial function ensures stability, promotes fair practices, and maintains transparency within the nation's financial sector. By setting and enforcing stringent standards, NAMFISA safeguards consumers and actively contributes to fostering a robust and reliable economic environment in Namibia.

Regulating and Supervising Namibia's Financial Institutions

Website: https://www.namfisa.com.na/

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Frequently Asked Questions

What qualifications or certifications are typically required for an Accounts Officer: Receivables role at NAMFISA?

Most employers in Namibia require a diploma or degree in Accounting, Finance, or a related field from a recognized institution such as UNAM or NUST. Professional certifications like ACCA, CIMA, or ICAN Namibia membership are highly advantageous. Proficiency in accounting software such as Pastel, Sage, or SAP is often expected.

What are the typical day-to-day responsibilities of an Accounts Officer: Receivables?

Daily tasks include processing customer invoices, monitoring outstanding payments, reconciling debtor accounts, and following up on overdue accounts through calls or emails. You will also prepare aging reports, assist with month-end closing, and liaise with internal departments to resolve billing disputes. Accuracy and attention to detail are critical in this role.

How does the work culture and employer expectations differ in Namibian public sector organizations like NAMFISA?

Namibian public sector workplaces emphasize punctuality, formal communication hierarchies, and adherence to government financial regulations and PFMA compliance. Employers expect professionalism, confidentiality with financial data, and collaborative teamwork across departments. Dress codes are typically formal, and respect for authority and chain of command is important.

What career progression opportunities exist for someone in a receivables role in Namibia?

With experience, you can advance to Senior Accounts Officer, Debtors Manager, or Financial Accountant positions within the organization. Further studies toward professional qualifications like ACCA or CIMA can open doors to management roles such as Finance Manager or Chief Financial Officer. Some professionals also transition into internal audit or compliance specializations.

What benefits are typically offered for full-time accounting positions in Namibian organizations?

Standard benefits usually include annual leave of 20-25 days, sick leave, and paid public holidays as per Namibian labour law. Many employers provide medical aid contributions, pension or provident fund schemes, and sometimes housing or transport allowances. Specific benefits vary by employer and are often detailed in the employment contract.

What should I include in my application to stand out for an Accounts Officer: Receivables position in Namibia?

Highlight your academic qualifications, any practical experience with debtor management, and proficiency in relevant accounting software. Include references from previous employers or supervisors who can attest to your reliability and numerical accuracy. Tailor your CV to emphasize attention to detail, communication skills, and knowledge of Namibian financial regulations.

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