Job Expired

To perform computer operations focusing on incident handling, performance monitoring, routine start-up and close-down and routing backup restoreHello Future Computer Operator
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Job Summary

Type: full-time
Location: Windhoek
Category: Information Technology
Closing Date: 2026-07-28

Key Responsibilities

Increase operational efficiency and suggest solutions to enhance cost effectiveness.
Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free.
Proactively deal with client queries within the agreed turn-around times to resolve Computer Intelligence queries by monitoring alerts and follow / up exceptions with relevant support areas and do performance continuous health checks.
Comply with governance in terms of legislative and audit requirements.
Minimize system downtime through pro-active monitoring and planning and ensuring minimization of recurring incidents.
Monitor all online services/system via available monitoring and address any anomalies to prevent downtime.
Perform Mainframe shutdowns and IPLs.

Requirements

Have a relevant certificate or diploma
Have 2 years experience in Core banking systems will be an advantage with 1-3 years experience as a Computor Operator
Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to.
Always doing the right thing – you fight for ethical conduct and transparency.
Value differences – be inclusive, gracious, decent, and humble.
Build trust not territory – you create a culture of sharing by unlocking our collective wisdom to achieve the best results.

How to Apply

To apply, please visit: firstrand.wd3.myworkdayjobs.com

REF Code: R51384

About the Company

FNB Namibia stands as a leading financial services provider, deeply embedded within the country's economic landscape. As a key subsidiary of the FirstRand Group, it delivers a comprehensive suite of banking products and services tailored for individuals, businesses, and corporate clients across Namibia. From personal banking and innovative digital solutions to corporate finance and wealth management, FNB Namibia supports a wide array of financial needs. The bank maintains an extensive network of branches and ATMs, ensuring accessibility and service delivery from Windhoek to smaller towns. Committed to fostering economic growth and financial inclusion, FNB Namibia plays a vital role in the nation's development by empowering its customers and communities.

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Frequently Asked Questions

What qualifications or experience are typically required for a Computer Operator role in Namibia?

A Grade 12 certificate with strong computer literacy is generally required for entry-level positions. While not always mandatory, a relevant certificate or diploma in IT, or prior experience in data entry or system monitoring, can be highly advantageous.

What are the common day-to-day responsibilities of a Computer Operator in a Namibian financial institution?

Daily tasks typically involve monitoring computer systems and networks for operational status and alerts, performing routine data backups, and running scheduled reports. You would also be responsible for basic troubleshooting, escalating complex issues, and ensuring data integrity and security protocols are followed.

What is the typical work culture or professional expectation for an IT role like this in Namibia?

Namibian workplaces value professionalism, reliability, and teamwork, particularly in financial services where trust is paramount. Punctuality, attention to detail, and strict adherence to security protocols are essential in a computer operator role due to the sensitive nature of data.

What are the potential career growth opportunities for a Computer Operator in Namibia?

A Computer Operator role serves as a strong entry point into the IT department of an organization. With further training and experience, you could progress to roles like IT Support Technician, Junior Systems Administrator, or specialize in specific areas like network operations or data analysis.

What kind of benefits package can a Computer Operator typically expect in Namibia?

Typical benefits for such a role often include contributions to medical aid and a pension fund, as well as a standard allocation of annual leave days. Some employers may also offer performance-based incentives or opportunities for skills development and further training.

How should one apply for a Computer Operator role in Namibia, and what do employers generally look for?

Employers seek candidates with strong attention to detail, reliability, and excellent basic computer proficiency, along with a positive attitude towards learning. Submitting a well-structured CV and a concise cover letter highlighting relevant skills and any practical experience is crucial for standing out.

Computer Operator Core Banking FNB IT Operations Mainframe