Khomas Loyalty Fund (KLF) is seeking an experienced and result-driven Administration Manager to lead and manage the efficient administration of the Fund.

Job Summary

Type: full-time
Location: Windhoek
Category: Administration
Closing Date: 2026-07-22

Key Responsibilities

Oversee the day-to-day administration of the Fund in line with Rules, Terms and Conditions.
Manage the audit process with external auditors and ensure accurate information and timely submission.
Liaise with corporate clients to provide information, updates and ensure timely payment of monthly contributions.
Manage relationships with service providers, including contracts, processes and timely invoice submissions.
Oversee the efficient management of funeral claims, ensuring accuracy, supporting documents and timely payments.
Ensure accuracy and integrity of data, monthly statistics and reports.
Ensure all application forms, membership cards and supporting documents are processed within the prescribed timelines.
Provide excellent customer service and attend to complaints and queries.
Support marketing initiatives and promote benefit plans and services.
Authorise debit orders, manage bank correspondence and ensure accurate records and monthly email communication.

Requirements

Relevant tertiary qualification in Business Management, Administration or related field.
Minimum 5 years’ experience in administration management, preferably in a fund, medical aid or similar environment.
Strong knowledge of fund administration, compliance and audit processes.
Excellent organisational, analytical and problem-solving skills.
Proficiency in Microsoft Office and experience with administration systems.
Excellent communication and interpersonal skills.
High level of integrity, confidentiality and attention to detail.
Valid driver’s license.
Own reliable vehicle.
OWN VEHICLE IS ESSENTIAL Willingness to travel when required.

How to Apply

Apply by email: [email protected]

About the Company

Khomas Loyalty Fund is a Namibian entity dedicated to providing collective benefits and support to its members within the country. Established in association with the Namibian Food and Allied Workers Union (NAFAU) and various employers, it primarily serves unionized workers in the food and allied industries. The Fund manages contributions to offer a range of benefits, typically including funeral assistance, educational support, and other forms of financial aid to enhance members' welfare. Its operations are deeply rooted in Namibia, aiming to empower workers and secure their future through structured loyalty programs. By fostering social welfare among its beneficiaries, Khomas Loyalty Fund plays a vital role in supporting the socio-economic well-being of Namibian workers.

Empowering Namibian workers with collective benefits and support.

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Frequently Asked Questions

What are the typical educational qualifications and experience required for an Administration Manager role in Namibia?

Most Namibian employers seek candidates with a Bachelor's degree in Business Administration, Management, or a related field. Relevant experience, usually 5+ years in an administrative supervisory or management capacity, is often a key requirement. Strong organizational and leadership skills are also highly valued.

What are the common day-to-day responsibilities for an Administration Manager in a Namibian organization?

Daily tasks typically involve overseeing office operations, managing administrative staff, and ensuring efficient resource allocation. This includes managing budgets, coordinating facilities, and implementing administrative policies to support overall organizational goals.

What are the key aspects of the work culture and professional expectations for an Administration Manager in Namibia?

Namibian work culture often values professionalism, respect, and a collaborative approach within teams. Punctuality, reliability, and the ability to work independently while also contributing to group success are highly regarded.

What are the realistic career progression paths for an Administration Manager in Namibia?

An Administration Manager can realistically progress to roles like Operations Manager, Senior Manager, or even Director-level positions within larger organizations. Further education or specialized certifications in project management or human resources can also open up new opportunities.

What kind of typical benefits package can one expect for an Administration Manager position in Namibia?

Full-time Administration Manager roles in Namibia commonly include benefits such as annual leave, sick leave, and often a provident or pension fund. Many employers also provide medical aid contributions as part of a comprehensive remuneration package.