Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives

Job Responsibilities

• Responsible for Withdrawals, Deposits and Transfers
• Bookings in and out of cash from Senior Teller
• Daily checking of cash accounts
• Balancing of daily cash and secure branch stock holding (e.g., cards)
• Enable processing of inter-bank transfers by preparing all transactional documents and originals (WASTE)
• Ensure an understanding of client’s needs by providing world class service to clients by greeting, listening and asking questions
• Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.

Essential Qualifications – NQF Level

Preferred Qualification

• The applicant must have Grade 12 (25 points) original certified.
• A Diploma in banking/banking related field will be an advantage.

Minimum Experience Level

• Must have at least 6-12 months bank teller experience and client service experience in a financial industry.
• Applicant will be required to work on Saturdays.

Technical / Professional Knowledge

Behavioural Competencies