At Africa Personnel Services, receptionists help create an environment and culture that enables us to fulfill our mission to provide exceptional client service. We’re currently seeking an enthusiastic professional to fulfill this full-time role and rise to the challenge. The best fit is an extremely detail-oriented and personable multitasker with prior experience as a receptionist in a fast-paced office setting. He or she will bring resourcefulness, organisation, and stellar communication skills to the desk.OBJECTIVES OF THIS ROLE
- Optimise office operations, overseeing internal processes, supplies, and equipment.
- Coordinate external resources and vendors, nurturing relationships and upholding best practices.
- Serve as the first impression of our business, welcoming visitors, responding to requests, and supporting coworkers.
- Encourage efficient scheduling, workflows, communications, and office operations daily.
- Recognise issues requiring immediate attention from routine and communicate to operational leadership any changes from standard operation.
DAILY AND MONTHLY RESPONSIBILITIES
- Open the office, greet visitors in a friendly manner, answer/direct phone calls, manage mail, faxes, and shipments, send and respond to emails, manage printing and copying.
- Oversee standard office equipment and supplies, such as printer, ink or toner, paper, etc. Report any malfunctions to the appropriate person or department.
- Prepare conference rooms for meetings and organize catering, as requested.
- Type up memos, meeting minutes, letters, reports, forms, and similar content from dictation.
- Maintain detailed calendars, coordinate schedules, prioritize meeting requests and logistics, and arrange all aspects of travel.
- Establish and maintain record-keeping system for contacts, files, and employee directory.REQUIREMENTS
- Grade 12 with English at Higher Level
- Business related degree would be an advantag
- Excellent written and oral communication skills
- Ability to manage time wisely
- Working knowledge of Microsoft Office