Job Expired
AUTOHAUS TRUCK AND BUS
has the following vacancy.
TEAM LEADER
Minimum requirements:
- Minimum 10 years’ experience as a Team Leader or Workshop foreman
- Strong technical, electrical and workshop administration background.
- Technical courses completed through the manufacturer would be an advantage
- Must have experience in the financial side of a workshop and run his team effectively.
- Managing CSI (Customer Satisfaction Index)
- Must be able to work without supervision
- Willing and able to travel. Visit service centers in Namibia and attend workshops at MAN Automotive South Africa.
- Willing to work overtime
- Courses complete in people management customer services and problem-solving skills, will be an added advantage.
- Must have experience in assisting technically to diagnose and solve mechanical issues.
- Must be computer literate
- Must have a Knowledge of franchise requirements and standards.
- Minimum Code CE with a valid PDP
- Valid Passport to travel to South Africa
- Following warranty procedures
- High standard of workmanship is a definite requirement
- Demonstrated aptitude for problem-solving; ability to determine solutions for customers
- Must be results-orientated and able to work both independently and within a team environment
1 Must possess excellent verbal and written communication skills.
Qualified trade diploma
Maintaining of optimisation processes aimed at optimal efficiency
Hain responsibilities will include:
To ensure maximum throughput of labor sales per day
To gain maximum productivity and efficiency out of technicians
Ensure that all sundries and controlled wastages of consumables are minimized
To ensure a high level of motivation with subordinates
- To assist technical subordinates in solving and analyzing mechanical problems
- To maintain maximum service CSI percentage and workshop throughput
- To participate actively in solving customer problems
- Be able to perform and complete all workshop relate administration, job cards, campaigns, warranty etc.
- Knowledge and experience to diagnose and repair all different Transmissions, Power-plants and Steering boxes.
- Manage and maintain Workshop Productivity Standards.
- Maximizing service sales and profitability by crating customer confidence in the Dealership by providing quality service
o Ensure that a “fix right first time” standard is maintained
o Monitor and improve Customer Service levels
More Information
- Job Application Details Interested applicants should forward letters of application and CV to: Autohaus Truck and Bus 9 Birmingham Street, Northern Industrial Area.Windhoek E-mail: [email protected] Please note only shortlisted candidates will be contacted
- This job has expired!
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