ADMINISTRATION OFFICER – TRUCK PARTS for AFRICA

VACANCY 

As a Retail Administrative person, you will provide administrative support to the retail leadership team and other departments.

Critical Requirements

• Grade 12

• Must have a valid Namibian driver’s license.

• Residential address to be located in Windhoek

• Must be able to work with MS Office, Sage will be an advantage.

• Must have some bookkeepers knowledge.

Other Requirements

• Strong customer service skills.

• Strong documentation skills and attention to detail.

• Excellent oral and written communication skills.

• Ability to prepare detailed reports utilizing Microsoft Word, Excel and Sage Evolution.

• Requires ability to be assertive yet diplomatic in handling any situation involving the public, employees or service participants.

• The ability to maintain confidentiality of information.

• Knowledge of and ability to follow all policies and procedures.

• Ability to work independently while fostering a strong team atmosphere.

• Ability to complete tasks on time and communicate feedback with the appropriate person.

Duties Include:

• Be the first impression our customers have when they visit Quality Spare Parts.

• Performs general reception duties, including but not limited to implementing and maintaining a departmental filing system, e-mails and other office communication.

• Handle transactions accurately and efficiently.

• Provides ongoing administrative support for retail operations.

• Prepares and assists with set-up for retail meetings.

• Ensures that adequate and timely communication is maintained between the retail leadership team and any customer complaints or needs.

• Be knowledgeable regarding all services, promotions and products.

• Be in charge of the IT assets and software updates of the company.

• Rotation training in all departments will be attended as part of the induction.

• Plan and communicate workshop work schedules and resources.

• Open, process and finalise customer job cards.

• Performs other duties as required or assigned.