ADMINISTRATIVE ASSISTANT – PUMPS & SECTIONAL STEEL TANKS – NEC Water & Pumps

VACANCY:

 is an equal opportunity employer and provides products and solutions in the Renewable Energy, Pumps and Water Storage & Supply sectors.

We are seeking a highly organized and proactive Administrative Assistant to provide comprehensive administrative and clerical support to our Grundfos Pumps and Sectional Steel Tanks department. The ideal candidate will ensure smooth day-to-day operations, coordinate internal processes, support the sales and technical teams, and maintain accurate documentation related to orders, projects, and customer communications.

Duties & Responsibilities:

• Provide general administrative support to the department, including handling phone calls, emails, and correspondence.

• Prepare quotations, purchase orders, delivery notes, invoices, and other related documentation.

• Maintain accurate records of customer orders, supplier information, and inventory for Grundfos pumps and sectional steel tanks.

• Coordinate with suppliers and logistics partners to ensure timely delivery of materials and equipment.

• Assist the sales team in preparing tender documents, proposals, and customer presentations.

• Track project timelines, delivery schedules, and update relevant stakeholders.

• Manage and organize departmental files (both digital and physical) for easy retrieval.

• Liaise with customers to provide updates on orders, deliveries, and general inquiries.

• Support inventory management and stock-taking activities in coordination with the warehouse team.

• Assist in scheduling meetings, preparing meeting minutes, and following up on action items.

• Ensure compliance with company policies, safety standards, and regulatory requirements.

• Provide ad hoc administrative support as needed to ensure department efficiency.

Qualifications & Experience:

• High school diploma or equivalent; additional administrative or business qualifications are a plus.

• Proven experience as an administrative assistant, preferably in a technical or engineering environment.

• Familiarity with pumps, steel tanks, or similar mechanical equipment is an advantage.

• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).

• Experience with ERP systems or inventory management software is a plus.

• Excellent organizational, time-management, and multitasking skills.

• Strong written and verbal communication skills.

• Ability to work independently and collaboratively in a team-oriented environment.

• Strong attention to detail and problem-solving abilities.

• A valid driver’s license will be an added advantage.

Personal Attributes:

• Professional demeanor with a positive attitude.

• Proactive and able to take initiative.

• Customer-focused with strong interpersonal skills.

• Ability to handle confidential information with discretion.