K BRANCH ADMINISTRATOR – Tiger Wheel & Tyre

VACANCY

Core Purpose & Key Responsibilities:

* To receive and disburse money and process cash, debit- & credit card transactions
* To provide efficient, trustworthy and complete support to the Branch Manager and all of our valued customers
* We expect you to be an energetic, goal-driven person with excellent communication skills
* This role may often be challenging so you should be able to remain calm and polite in tough situations
* Handle cash transactions with customers using cash registers
* On a daily basis, ensure that there is enough small change in the cash register
* Issue Cash/Card receipts, refunds or change
* Processing of Purchase Orders, GRV’s and Invoices
* Answer all telesales enquiries / provide the customer with required guidance or quotations
* Resolve customer complaints, guide them and provide relevant information
* Greet customers with a smile when entering or leaving the Tiger Wheel & Tyre branch
* Maintain clean and tidy checkout areas
* Keep reports of transactions
* Bag, box or wrap packages
* Pleasantly deal with customers to ensure satisfaction
* Assistance on any other task as directed by Management from time to time

Experience Required:

* Good interpersonal skills
* Effective communication skills
* Ability to work independently as a self-starter within the Tiger Wheel & Tyre team
* Computer knowledge is a critical requirement

Minimum Requirements:

* Grade 12 (Matric) with a minimum of 23 points.
* Valid Driver’s License.