BUSINESS ANALYST – MANICA GROUP NAMIBIA

Introduction

Manica Group Namibia will soon celebrate our 100th year footprint in the logistics industry, with our purpose focused on providing Simplified Cargo Movement solutions. As a critical link in this industry, we are committed to being quality conscious, transparent and results driven. We take pride in our people and their continued efforts to being committed, reliable and professional. We are intentional about creating a culture of being respectful, appreciative, and fair. We are an equal opportunity employer and are seeking a suitably qualified and experienced individual for the position, Business Analyst. The position will be based in Walvis Bay, Namibia. Primary Purpose: To ensure the successful execution of projects by analysing business processes, identifying business needs, opportunities for improvement, and facilitating effective communication between stakeholders.

Job description

• Identify and analyse existing business processes and workflows.
• Recommend and implement process improvements to enhance efficiency and effectiveness.
• Develop and maintain process documentation and standard operating procedures.
• Collaborate with stakeholders to gather, document, and analyse business requirements.
• Translate business needs into clear, concise technical specifications.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Act as a liaison between business units, IT, and/or external vendors to ensure effective communication and collaboration.
• Assist in the development of project plans, timelines, and deliverables.
• Create and maintain comprehensive project documentation, including business cases, process flows, and user stories.
• Identify potential risks and issues related to projects and business processes.
• Assist with developing mitigation strategies and contingency plans to address identified risks.
• Conduct impact analysis to determine how process and system changes will affect the organisation.
• Contribute to the drafting of change management plans and strategies.
• Assist in the creation of training material and user guides, including facilitating training where required.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in a relevant field such as Finance, Accounting, Information Technology, Business Administration or related.
• An Honors or master’s degree is an added advantage.
• Professional certifications (e.g., CBAP, PMI-PBA) will be an added advantage.
• 3 years of experience as a Business Analyst, preferably within a PMO or project-driven environment.
• Good technical knowledge on ERP systems, (Acumatica preferred).
• Experience with working on digital transformation projects.
• Good knowledge & understanding of OHSE systems and requirements.
• Exposure to the logistics industry is desirable.
• Familiarity with project management software and the software development life cycle.