Job Description
To manage the NamWater Retail Unit in accordance with legislation, corporate policies, goals, and strategic objectives. Oversee Namwater billing and collection process as well as customer care process and management.
Minimum Requirements
Honors Degree in Business Management/ Finance
10 years’ experience in Water Supply environment, of which 5 years at middle management level
Level 8
Driver’s License Code B
Competencies, Skills, and Abilities
Effective Human relations skills
Effective Communication skills
Effective Management Practice
Effective Negotiation skills
Business Management skills
Financial Management skills
Systems Thinking
Strategic & Scenario Planning
Leadership skills
Planning & Execution
Applied Technical knowledge of water supply issues
Specific geographic and geo-hydrological knowledge of the water sector in Namibia
Knowledge & experience of the Balanced Scorecard
Key Performance Areas
Manage Retail Unit as a Profit Centre
Manage financial planning of the Retail Unit
Manage Customer and stakeholder relations
Manage sustainability of water supply
Efficiency and effectiveness of water supply Retail operations to private customers
Management of water quality
Manage key business processes
Oversee NamWater Billing & collections process
Customer Care Process and Management
More Information
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Job Application Details
APPLICATION DETAILS
For full details of the above vacancies and to apply, interested candidates are invited to visit the NamWater website at: https://namwater.erecruit.co/ Employee Services Division Private Bag 13389, Windhoek 176 Iscor Street, Northern Industrial Area, Windhoek. ENQUIRIES: 061 712 025/712 031 CLOSING DATE: 05 June 2023
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