WAITRON – O&L LEISURE (PTY) LTD 244 views

PURPOSE OF THE POSITION:
Take orders and serve food and beverages to patrons at tables in a dining establishment.

Key Performance Areas:
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Communicate dining or order details to kitchen.
Personnel Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Bring wine selections to tables with appropriate glasses and pour the wines for customers.
Demonstrate an exceptional level of professionalism, maturity, and emotional intelligence at all time
QUALIFICATIONS & EXPERIENCE:
Previous experience in a restaurant operation as a waiter within a 4* or 5* Hotel and Restaurant practice..
Computer Literacy: MS Office, MICROS, Materials Control.
COMPETENCIES REQUIRED
Lives the O&L Values
Leads Growth
Takes Bold Stands
Causes Alignment
Being Authentic
Inspires Innovation
Deliver Extraordinary results