Job Description
Position : Technical Manager
We are looking for a Technical Manager to join our client team
Duties
Management of technicians.
Scheduling of the set-up and installations.
Organize workflow and ensure that employees understand their daily duties.
Manage and maintain weekly site inspections and ensure after-hour support is in place.
Manage technicians and keep them updated on new products and installations.
Set goals for performance deadlines in ways that comply with the Company’s vision.
Use KPI matrix to help guide team performance.
The successful applicant leads the Electronic Security Systems & Technology function which forms a fundamental and generic part of the integrated total solutions package presented to the Company and to Clients.
To keep to the cutting-edge in technology related research, ensuring OMEGA SS to stay in the leading position regarding application and integration of technology in Namibia.
To advise the General Manager OMEGA SS on security technological aspects with strategic impact on the company, the Country or related sub-structures.
Configuring effective systems and technology orientated structures towards maximum support of operations.
Interact with and demonstrate sound knowledge of ICT principles, standards and specifications to enable full networkability of all systems.
Develop mechanisms supporting managers through-out the tactical area of responsibility (TAOR) with security technology and product specific information allowing them to effectively plan on the application there-of.
To functionally manage and assist Technicians at various levels of appointments within the Country.
To identify and liaise with suppliers on a corporate level and country based suppliers, ensuring best prices, best practises and economy of scale.
To assist in the selection, due-diligence studies and in cooperation with the financial/legal entities in the company, contract with service providers towards installation and maintenance packages.
To ensure that all Quality assurance practises are adhered to on contracted work.
To ensure the availability of resources, skills and services needed to ensure the highest of standards, endeavouring to extend the range of skills and to coordinate outsourced skills (consultants) to maximum productivity.
Coordinating with Manager Training, set formal training objectives and assist in the compilation and design of technology related training curricula.
To develop and manage a self-sufficient section focussed on electronic security system design, supply and project managing fields.
To assist Managers and Security Representative on sites with asset and inventory control systems for security technology.
To effectively plan and manage budgetary allocations.
Contribute to the formulation of OMEGA SS’s strategy through the defining and development of a technological policy, to set objectives, direct and review preparations to ensure that the objectives are met and that required financial resources are effectively allocated and controlled.
Present technology related strategies, marketing related strategies and technology policies assisting in budgeting.
Authorisation of appointments, promotions and leave regarding to line reporting subordinates. Appointments/promotions outside predetermined plans.
Appointment of consultants within budgetary scope.
Selects and authorise all technology suppliers and service providers according to authorised structure.
Compilation and management of an annual budget
Attend to customer complaints and resolve or escalate issues accordingly and when necessary, recommend system improvements and/or replacements.
Drive effective customer service and ensure quality of service is standardized across all technicians.
Create and maintain all relevant records, files, and documentation required for seamless customer service.
Set up customer training after installations where necessary.
Measure, monitor, and maintain customer service and satisfaction
Safety Responsibilities:
Demonstrate a personal commitment to Health, Safety and the Environment by following:
Namibia Statutory Health, Safety & Environmental Regulations
Omega SS’s Corporate Health, Safety & Environment Policy, and applying Omega SS’s Safety Management Systems.
Main Interfaces:
Company
The job holder has interfaces with IT & Network sub-contractor, Automation, OPS, Logistics and Finance.
External
The job holder has interfaces with Contractors, Suppliers, Smart Partners and Clients
Please be aware of fraudulent recruiting scams, do not send money to anyone suggesting they can provide employment
Requirements
Namibian Citizen
Qualification in IT/Technology/Telecommunications
Networking experience.
Microsoft Office knowledge.
Knowledge of security systems including Access Control, CCTV, ID Systems, Tracking Systems
Sound knowledge of security legislation and standards
Technical management experience within the corporate sector, preferably within the commercial security industry
Qualified on design/support/maintenance of major security systems (IP CCTV, burglar alarms and Access Control)
Proven experience in the security industry during the last 5 years of security systems design, cost-benefit analysis, supply chain management, project management, integration, central & remote monitoring services, IT networking and SQL database management.
Sound knowledge of minimum standards and specifications for modern security systems
Must have managed or owned a commercial security technology business during the past 7 years.
Be able to manage the technical department.
Must be able to build site solutions i.e. complete site surveys.
Flexible travel and office hours.
Valid Driver’s license.
Ability to speak English and Afrikaans advantageous with clear oral and written skills.
Be able to multi-task
Must be self-driven.
Have integrity.
The successful applicant leads the Electronic Security Systems & Technology function which forms a fundamental and generic part of the integrated total solutions package presented to the Company and to Clients.
Police Clearance Certificate.
Must reside in Windhoek.
Please be aware of fraudulent recruiting scams, do not send money to anyone suggesting they can provide employment
More Information
- Job Application Details HOW TO APPLY Interested candidates are requested to apply to Website :http://www.omegasol.com before due date SHORTLISTED CANDIDATES WILL BE CONTACTED
- This job has expired!
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Get Daily Job Updates in your email
Like our Facebook Page
Search Jobs Namibia
Top Companies
Job Location
- Namibia (90)
- Windhoek, Namibia (62)
- Windhoek (19)
- Ondangwa (15)
- Walvis Bay, Namibia (13)