SUPERVISOR – GARDENING – Trending Talent

Key Responsibilities

• Shop Readiness & Merchandising – Ensure the department is clean, organized, and fully stocked with correctly labeled and merchandised products.
• Sales & Customer Service – Drive sales through product knowledge and service excellence, including quotations, technical advice, and order follow-ups.
• Staff Supervision – Motivate, train, and manage staff performance while maintaining discipline and policy adherence.
• Stock Control – Monitor inventory levels, reduce stock shortages and excess, and assist in special and direct buyouts.
• Telesales & Invoicing – Accurately respond to remote customer inquiries, compile orders, and ensure invoicing compliance.
• Floor Walks & PPI Counts – Conduct daily inspections and participate in product picking index (PPI) activities to support stock accuracy.
• Health, Safety & Housekeeping – Enforce safety procedures and maintain a clean, hazard-free department.
• Asset & General Management – Ensure departmental assets are protected and maintained; report any risk or security concerns.

Requirements

• Grade 12 (Matric) or equivalent.
• At least 3 years of retail sales experience, preferably in hardware, building supplies, or FMCG industries.
• Familiarity with the Kerridge system.
• Certification in Horticulture will be an added advantage
• Strong understanding of gardening products and their applications.
• Proven ability to provide exceptional customer experiences through personalized service and technical advice.
• Strong planning, communication, and team management skills.
• Positive attitude with a proactive and problem-solving mindset.
• Ability to ensure proper merchandising and accurate stock management.
• Commitment to maintaining a clean, safe, and compliant working environment.

How to Apply