Hello Future SSD Custodian
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Job Summary
- Type: full-time
- Location: Keetmanshoop
- Category: Banking
- Closing Date: 2026-07-24
Key Responsibilities
- Deliver customer service through adherence to quality service standards
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Load, maintain and replenish ATM/ADT devices, be responsible for several ATM/ADT and undertake the routine take full custodianship of ATM/ADT devices
- Reduce PULA value of ATM/ADT differences as being the total of absolute net shortages plus absolute net surplus as reflected on the General Ledger of the business unit under control
- Achieve Balanced Scorecard Profit results for the Self Device Devices as per the Business Scorecard Objectives
- Ensure cost controls within budgets requirements e.g. cell phones bills and tool of trade vehicle and effective control and management of overtime targets
- Achieve the delivery of exceptional customer by providing first line support and after hours support on a 7-day standby week according required Service Level Agreements
- Self Service Devices availability measured by means of the ATM/ADT reports and benchmark 98% uptime agreed.
Requirements
- Have Grade 12
- Have 1 to 3 years’ experience in a similar environment
How to Apply
REF Code: R51518-1
About the Company
FNB Namibia stands as a leading financial services provider, deeply embedded within the country's economic landscape. As a key subsidiary of the FirstRand Group, it delivers a comprehensive suite of banking products and services tailored for individuals, businesses, and corporate clients across Namibia. From personal banking and innovative digital solutions to corporate finance and wealth management, FNB Namibia supports a wide array of financial needs. The bank maintains an extensive network of branches and ATMs, ensuring accessibility and service delivery from Windhoek to smaller towns. Committed to fostering economic growth and financial inclusion, FNB Namibia plays a vital role in the nation's development by empowering its customers and communities.
How can we help you?
Frequently Asked Questions
What are the typical educational qualifications or certifications needed for an SSD Custodian role in Namibia?
Candidates often require a high school diploma, with a preference for those possessing a relevant certificate or diploma in IT support, inventory management, or logistics. Practical experience in a secure environment or with asset tracking systems is highly valued.
What are the common daily responsibilities of an SSD Custodian at a bank like FNB in Namibia?
Day-to-day duties involve the secure storage, inventory, and tracking of SSDs and other sensitive hardware, ensuring strict adherence to data security protocols. This includes meticulous record-keeping for the receipt, issuance, and secure disposal of all managed devices.
What is the local work culture and key expectations for an SSD Custodian within a Namibian banking environment?
Namibian banking culture prioritizes professionalism, integrity, and strict adherence to compliance and security procedures. Key expectations include meticulous attention to detail, reliability, and a proactive approach to maintaining secure asset management.
What are the realistic career progression or growth paths for an SSD Custodian in Namibia?
Career progression could involve advancing to senior IT asset management roles, specialized IT support, or broader logistics and inventory control positions within the bank. Pursuing certifications in IT security or asset management can significantly enhance future opportunities.
What typical benefits, such as leave, medical aid, or pension, can an SSD Custodian expect in a full-time role at a Namibian bank?
Full-time employees at Namibian banks typically receive a competitive benefits package, including annual leave, contributions to medical aid, and enrollment in a pension fund. Specifics are detailed in the individual employment contract.
When applying for an SSD Custodian role in Namibia, what do employers look for and what should job seekers emphasize?
Employers seek candidates with a strong commitment to security, meticulous organizational skills, and a demonstrated ability to follow strict protocols. Job seekers should highlight any experience in inventory management, secure data handling, or IT hardware tracking in their applications.
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