Trip Travel is a trusted leader in Namibia’s travel and tourism industry, offering exceptional travel solutions to both corporate and leisure clients. With a commitment to innovation, customer satisfaction, and service excellence, we continue to deliver premium travel management services across the region.

Job Summary

Type: full-time
Location: Windhoek
Category: Travel & Tourism
Closing Date: 2026-09-06

Key Responsibilities

Deliver expert travel advisory and booking services.
Manage complex itineraries, group travel, and high-level corporate travel requirements.
Prepare quotations, itineraries, and travel documents using GDS Amadeus.
Provide exceptional customer service with a dynamic and client-focused approach.
Maintain and strengthen client relationships through consistent service delivery.
Demonstrate a strong sales background with a proven track record.
Offer guidance and support to junior and intermediate consultants when needed.
Utilize QuickTrav where applicable (advantageous).

Requirements

GDS Amadeus qualified.
Minimum of 7 years travel consulting experience.
Passionate, customer-oriented, and dynamic individual.
Vibrant personality with a proven sales track record.
QuickTrav experience is an added advantage.

How to Apply

Apply by email: [email protected]

Frequently Asked Questions

What qualifications do I need to become a Senior Travel Consultant in Namibia?

Most employers look for a diploma or degree in tourism, travel, or hospitality management, often from institutions like NUST or IUM. Industry certifications such as IATA/UFTAA Foundation or Galileo/Amadeus GDS training are highly valued. Several years of hands-on travel agency experience is typically required for a senior role.

What does a Senior Travel Consultant do day-to-day?

You would handle complex flight bookings, itinerary planning, quotations, and reservations for corporate and leisure clients using a GDS system. The role also involves mentoring junior consultants, resolving client complaints, and maintaining relationships with airlines and suppliers. Accuracy with fares, visas, and travel documentation is critical.

What is the work culture like for travel consultants in Namibia?

Namibian workplaces generally value punctuality, professionalism, and strong customer service, especially in Windhoek's tourism sector. Expect a client-facing environment where responsiveness and attention to detail are highly regarded. Teamwork and clear communication with colleagues and suppliers are standard expectations.

What career growth can I expect as a Senior Travel Consultant?

Progression paths typically lead to roles such as team leader, branch manager, operations manager, or account manager for corporate clients. Some consultants move into tour operations, airline sales, or start their own travel agencies. Building a strong client portfolio and GDS expertise accelerates advancement.

What benefits do travel agencies in Namibia usually offer?

Common benefits include annual leave, medical aid contributions, pension fund participation, and sometimes staff travel discounts through industry partners. Benefits vary by employer, so it is best to ask during the interview process. Familiarisation (FAM) trips may also be offered by some agencies.

How do I apply for this role, and what do Namibian employers look for?

Prepare a concise CV highlighting your GDS experience, client service record, and any IATA certifications, then apply directly via the employer's advertised channels. Employers value proven booking accuracy, product knowledge of destinations like Sossusvlei and Etosha, and strong references. A short cover letter showing genuine passion for travel strengthens your application.