Senior Controller: Operations | Imperial Managed Solutions Namibia

Type of Notification: Vacant Position

Employment Status: Permanent

Posted on: 02-11-2020

Closing Date: 12-11-2020

Opportunity | Duty Description

Key performance areas

Schedule, execute and co-ordinate the primary freight loads, pallet management, claims reconciliation, customer service levels, KPI reporting and daily system administration.

Duties

Daily receiving and processing of transport orders on the current Transport Management System (TMS)
Daily planning, routing and scheduling of vehicles in a timeous manner
Efficient scheduling of loads and in turn ensuring the profitability of all stakeholders
Ensuring that all loads are adequately insured
Assisting Imperial Managed Solutions claims department in finalizing claims
Ensuring the tracking and capturing of information regarding CHEP pallets
Daily measurement of key performance indicators (KPI’s) in accordance with each client’s service level agreement (SLA)
Day to day building and management of a service driven and professional relationship with all key contacts at the client / warehouse / loading point / delivery point and subcontractors
Assist Imperial Managed Solution POD department with outstanding queries
Assisting with Ad Hoc queries from Operations Manager or clients
Assisting with Ad Hoc queries from sub-contractors.
Assisting Operations Manager with daily activities
Following the necessary Claims, Accident, Hi-Jack and CHEP pallets procedures
Daily Rate management
Understanding and applying costing methods