SALES ASSISTANT 5610 – Pep Stores Namibia 28 views

A Grade 12 certificate is the minimum educational requirement, and basic numeracy and literacy in English are essential. While formal retail certifications (e.g., NQF Level 3 in Retail) are advantageous, they are not mandatory — on-the-job training is commonly provided by Pep Stores Namibia.

Daily tasks include serving customers at the till, restocking shelves, maintaining store presentation, processing returns, and assisting with inventory counts. Team members are expected to adhere to Pep’s standard operating procedures and participate in daily briefings common across Namibian retail outlets.

Namibian retail workplaces value respect for hierarchy, punctuality, and strong interpersonal skills — especially when engaging with diverse local communities in both urban and rural areas. Employers expect reliability, willingness to work weekends and public holidays, and alignment with local norms such as greeting customers warmly in English or local languages.

High-performing assistants may progress to roles such as Senior Sales Assistant, Department Supervisor, or Store Assistant Manager, often supported by internal training and mentorship. Advancement typically depends on tenure, performance reviews, and completion of Pep’s internal development programmes aligned with Namibia’s retail sector standards.

Employees are entitled to statutory benefits including 21 days’ annual leave, sick leave, and maternity/paternity leave as per the Namibian Labour Act. Pep Stores Namibia offers group medical aid and a pension fund scheme, both compliant with Namibian regulatory requirements and administered through registered local providers.

Applications are submitted online via Pep Stores Namibia’s official careers portal or in person at branches — always include a Namibian ID and updated CV. Employers prioritise candidates with clear communication skills, proven customer service experience (even informal), and evidence of integrity and teamwork, often assessed through reference checks and structured interviews conducted in English.